CO IFSTA 6TH ED Flashcards
COMPANY OFFICER ROLES
SUPERVISOR
ADMINISTRATION REPRESENTATIVE
PUBLIC SERVANT
A NEW OFFICER IS CHALLENGED TO LEARN, APPLY, AND MODEL THE FOLLOWING:
LEADERSHIP ETHICS SUPERVISION RESPONSIBILITY AUTHORITY
TO MANAGE CHANGE A CO MUST
VERBALIZE EXPECTATIONS
ESTABLISH PRIORITIES
LISTEN TO CREW MEMBERS
MANAGER
INDIVIDUAL WHO ACCOMPLISHES ORGANIZATIONAL OBJECTIVES THROUGH EFFECTIVE AND EFFICIENT HANDLING OF MATERIAL AND HUMAN RESOURCES
SUPERVISOR
A PERSON WHO IS RESPONSIBLE FOR DIRECTING THE PERFORMANCE OF OTHER PEOPLE OR EMPLOY
SCALAR STRUCTURE
CONSISTS OF CHAIN OF COMMAND, UNINTERRUPTED
DECISION MAKING AUTHORITY DELEGATED TO LOWER LEVELS
CENTRALIZED VS DECENTRALIZED AUTHORITY
CENTRALIZED - ONE PERSON MAKES DECISIONS AT THE TOP
DECENTRALIZED - DECISION MAKING IS DELEGATED TO OTHERS (DUPLICATION OF EFFORT MAY OCCUR)
UNITY OF COMMAND
REPORT TO ONE SUPERVISOR
FUNCTIONAL SUPERVISION
REPORT TO MORE THAN ONE SUPERVISOR
SPAN OF CONTROL
3-7, IDEAL 5
SIDESTEPPING
GOING AROUND CHAIN OF COMMAND
DIVISION OF LABOR
DIVIDING LARGE JOBS INTO SMALLER TASKS
AID AGREEMENTS
MUTUAL
AUTOMATIC
OUTSIDE
MUTUAL - UPON REQUEST
AUTOMATIC - DISPATCHED W/O REQUEST
OUTSIDE - PAYMENT FOR SERVICES PROVIDED
SKIP LEVEL NOTIFICATION
NOTIFYING ONE’S SUPERVISOR THAT ONE WISHES TO TAKE AN ISSUE TO THE SUPERVISOR’S SUPERVISOR
LEADERSHIP STYLES AUTOCRATIC DEMOCRATIC LAISSEZ-FAIRE TRANSACTIONAL TRANSFORMATIONAL
AUTOCRATIC- FOLLOWERS GET NO INPUT
DEMOCRATIC - FOLLOWERS GET INPUT
LAISSEZ-FAIRE - FOLLOWERS ARE LEFT TO SOLVE PROBLEMS FOR THEMSELVES
TRANSACTIONAL - FOLLOWERS HAVE TO ADHERE TO CONSISTENT,, STANDARDIZED PERFORMANCE THAT IS ENFORCED WITH REWARDS AND PUNISHMENT
TRANSFORMATIONAL - FOLLOWERS FOLLOW A VISIONARY LEADER THROUGH THE PROCESS OF CHANGE
ETHICS
SYSTEM OF MORAL PRINCIPLES
PRIORITIES FOR THE UNIT
EMERGENCY RESPONSE
PREPARING FOR EMERGENCY RESPONSE
ORGANIZATIONAL DUTIES
SMART OBJECTIVES
S - SPECIFIC M - MEASUREABLE A - ACTION ORIENTED R - RELEVANT T - TIME SENSITIVE
STAGES OF BUILDING THE TEAM
FORMING STORMING NORMING PERFORMING ADJOURNING