Clinic Visits Flashcards
What is a clinic Visit?
Clinic visits are a type of appointment. 177
True or False: A clinic visit is not an encounter because it occurs in outpatient?
False, a clinic visit is an encounter that occurs in outpatient locations. 179
What is the Clinic Visit time line?
Appointment status marked as scheduled
Appointment status marked as arrived
patient is removed from the arrival list
Nurse and physician prover care and visit ends when physician leave.
Appointment status marked as completed 178
Walk me through the check in Process
explain
What are the two main databases for appointments?
Visitfact and V_Sched_appt 179
what is the granularity of VisitFact?
One row per appointment. It includes hospital outpatient visits, but excludes ED and hospital admission encounters. 179
What is the granularity of the V_Schedule_Appt?
One row per appointment. Includes hospital outpatient visits, but excludes Ed and hospital admission encounters. 179
The measurement of how much time a patient spends in various appointment states is referred to as?
appointment cycle time- wait times reporting.180
What does Check-in refer to?
refers to the process by which a patient informs the clinic that they are present. Patients confirm their registration details, complete any missing information or documents, and then wait to be room 180
True or False: The Dar lists all upcoming appointments today?
True, the DAR-Dept Appts lists all the appointments for the day. 180
What are the 3 epic workflows?
Removal from arrival list
Direct room assignment
Roomed time 181
What is the removal from arrival list?
An application report that lists patients who have been checked in is used by medical assistants or other staff who collect patients from the waiting room. when an exam room opens up, the medical assistant views the arrival list, locates the next patient, removes them from the list in epic, and brings the patient to the exam room. 181
What is Direct Room Assignment?
From the DAR, the check-in user can select the specific room the patient will be going to using the ‘room patient’ button. The room assignment can be part of the check-in workflow, in which the patient can go directly to the exam room when check in is complete. 181
What is roomed time?
If your organization is not using either of the previous 2 methods, you can rely on the time the nurse logs into the exam room workstation with the patient as approximating when the patient entered the exam room. This data does not come directly from Cadence; instead, it is captured through clinical documentation. 181
What is Cadence End of Day Processing, or EOD?
While it is called “end of day” processing (also known as “nightly processing”) as it will typically run each night, there is a several day lag in the appointments that are processed (typically 3 days). For example, an appointment on Monday will not be processed until Thursday.
What is Cadence End of Day Processing or EOD?
Cadence M goals are regularly maintained by system process to ensure that they can continue to run efficiently. Past patient appointments and provider schedules are periodically moved from active globals (^SAP and ^STA) to historical globals (^SLP and ^STAH). 181
True or False: End of Day processing will run each night?
true, while it is called end of day processing AKA nightly processing, as it will typically run each night, there is a several day lag in the appointments that are processed. Th typical lag is 3 days. For example, an appointment on Monday will not be processed until Thursday. This allows any final edits to be made to these appointments before they are moved to the historical globals, which are view- only. 182
True or False: EOD can update appointment statuses?
True, for example, EOD will mark an appointment from 3 days ago that was never checked as a no-show.
What happens to the Checked in appointments after 3 days?
The checked in appointments that have not yet been marked completed will be marked as completed at that time. 182
What are the consequences for the storage and processing of schedule. data
Data cannot be explored via the Record Viewer, as it does not exist in Chronicles records Tables based on specialized M globals will not have INI or item numbers listed
Many scheduling tables extract data from the active scheduling globals, which means the data cannot be easily recovered if lost
Appointments from the past several days may not have finalized appointment statuses, which may require adjusting either report logic or report date ranges
Typically, reports consider appointments with a status of Arrived to actually be Completed and past appointments with a status of Scheduled to actually be No Show. 182
True or False: Reports consider appointment with a status of arrived as No Show and with Scheduled as Completed?
False, Typically reports consider appointments with a status of arrived to actually be completed and past appointments with a status of Scheduled to actually be No Show. 182
True or False: V_SCHED_APPT does not contain timestamps in columns?
False, the V_SHED_APPT has many columns that are timestamps of appointment events. 182
What is the V_Sched_Appt.Begin_Checkin_DTTM
The date and time when the first check-in began. If a user cancels out of the check-in workflow this field will not be populated. Also, if a user cancels check-in this field will be cleared. Not that this column is only populated if the appointment checked in using Cadence in hyperspace. 183
What does the V_Sched_Appt.Checkin_Dttm measure?
The date and time the user completed the check-in workflow for this appointment. This is a time-stamp of when the check-in action occurred recorded in the primary appointment time zone. 183