climate Flashcards
What is the first step in creating a confirming environment?
recognition
Messages that convey valuing about another individual are:
confirming
“Why can’t you do more around the house?” “I wish you wouldn’t be so lazy.” These are examples of which type of disconfirming messages?
generalized complaining
The emotional tone in a relationship is referred to as:
communication climate
When someone directly attacks your identity, such as personality traits, character, attitudes, etc… The response most common is:
defensiveness
These type of messages show lack of regard and often devalue others.
disconfirming
The highest level of confirmation is known as:
endorsement
“When you’re the boss like me, you can do it your way” is a comment that demonstrates ____________.
superiority
____________ is put to the test when a person doesn’t have superior skills yet is in a position of authority.
equality
Gibbs’ model is a better way of responding to communication in an interpersonal relationship.
True
Disagreeing messages are all disconfirming messages.
False
“I know how to do this. There is only one way!” is an example of:
certainty
Which is the most disconfirming message?
ostracism
Communication climates develop through the way we show value or lack of value in our messages.
True
In agreeing with the critic you must agree with what they say. It is the only way to agree.
False…..
