Client Care

Question 1

How did you establish your clients objective with asset valuations?

Answer 1

Agreed in terms of engagement

Question 2

What information do you give portfolio holders to update them?

Answer 2

Information relating to projects which they have asked to be kept updated on, or where it concerns their portfolio holder responsibilities.

Question 3

How did you build a relationship with your client?

Answer 3

Kept an open dialogue on progress and to ask any queries in relation to assets.

Question 4

What listening did you do with your client?

Answer 4

I used the active listening technique to ensure I understood my client’s objectives.