Client care Flashcards
1
Q
What procedures are set out within RICS Complaints Handling, 1st Edition 2016 in the handling of complaints?
A
2
Q
How do you know Regency Grove’s Complaints Handling Procedure aligns with its principles?
A
3
Q
What is Regency Grove’s Complains Handling Procedure?
A
4
Q
What is the Centre of Effective Dispute Resolution?
A
5
Q
What is the Property Ombudsman?
A
6
Q
What other methods of Alternative Dispute Resolution are there?
A
7
Q
What is Client Care?
A
8
Q
What is the importance of Client Care to Business?
A
