Clicker Questions Flashcards
Which element below is NOT part of the management process?
Planning Structuring Organizing Leading Controlling
Structuring
Which would you prefer people to say about you. You’re a great?
Manager
Leader
Both
Both
Below, which would you say is NOT a skill of a MANAGER?
Maintains Long range view Relies on Controls Structure Focus Short range view
Long range view
Below, which would you say is NOT a skill of a LEADER?
Develops Long range view Challenge status quo Innovates Administers
Administers
Which item below is part of Taylor’s scientific mgmt approach?
Pursued innovation routinely Develop a science for each job Engage university expert Use science in product dev. Focus on people not science
Develop a science for each job
In classical management theory, who is the person credited with identifying bureaucracy
Abraham Maslow Douglas Mcgregor Frederick Taylor Henry Fayol Max Weber
Max Weber
A key insight from Henri Fayol Was “unity of command” what is this?
Clear communication all levels A strong bureaucratic structure Use of science in management One boss per person Top down command of organizations
One boss per person
Which answer BEST explains the results of Mayo’s Hawthorne Study?
Economic incentives changed behavior
Productivity increased no matter incentive
Changes physical condition changed behavior
Clear communication was important
Unity of command was critical
Productivity increased no matter what
You have just arrived at your new P and G job. Your new boss says that he wants you o apply Maslow to the work unit. Where should you start?
Assess current work groups “Maslow” level
Begin to develop ways to self actualize
Ask employees how they feel about themselves
Consider things like pay, benefits, breaks, etc
Discuss anything that makes them insecure
Assess current work groups “Maslow” level - needs analysis
If I was practicing theory Y on my workplaces which below would be a characteristic?
Workers are irresponsible Resistance to change typical People are self-directed Everyone likes to follow Ambition is lacking
People are self-directed
As you begin to consider ethics you must consider PONG model. Of those 4 elements which is MOST important?
Political Punctual People Penn State Personal
Personal
If someone says you should take an ethics approach where would you look for this at a company?
Human Resources department Code of Conduct Legal Department Business Compliance Group Your boss-they know everything
Code of Conduct
You volunteer to help work on a Habitat for Humanity project. Which level of moral development are you practicing?
Level 5:Fairness Level 1: Avoid Pain Level 4: Law abiding Level 2: reward seeking Level 6: universal
Level 5: Fairness
Top private sector “managers” are directly accountable to:
Employees Stockholders Government Board of directors Customers
Board of Directors
(Blank) is the process of setting goals and objectives:
Controlling Organizing Planning Leading Flexing
Planning
