Classroom Discussions and Recordings Midterm Flashcards

1
Q

What is a cognitive bias?

A

Involuntary form of thinking that leads to distorted perceptions of things.

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2
Q

What is the tangible and abstract cognitive bias?

A

People remember immediate and tangible factors at the expense of removed and abstract factors.

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3
Q

What is the loss aversion cognitive bias?

A

We are more likely to take a risk when there is something to loose. We hate losses twice as much as we enjoy gains.

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4
Q

What is the framing cognitive bias?

A

Framing a dilemma to fit the needs of an individual rather than viewing the situation objectively.

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5
Q

What is the overconfidence cognitive bias?

A

Our tendency to be more confident in our ability in ethics than actuality.

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6
Q

What is behavioral ethics?

A

People make decisions on instinct and emotions, people think they lead ethical lives while living unethical lives, unethical decisions are impacted by biases pressures and situations.

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7
Q

How do most business structures from top down?

A

Board of directors, CEO, R&D production marketing sales finance administration.

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8
Q

What did Citibank do that was unethical?

A

They have risky mortgages trying to make as much money as possible in the short term instead of looking out for long-term interests.

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9
Q

What is conscious capitalism?

A

Organization has higher purpose not just bottom line, stakeholder orientation, leadership leads by example, caring culture and great place to work.

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10
Q

What is the stakeholder orientation?

A

When you go beyond the bare minimum ethical requirements, maximizes positive outcomes to meet stakeholders needs.

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11
Q

What are the DFEI principles?

A

Integrity, trust, accountability, transparency, fairness, respect, rule of law, viability.

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12
Q

What is my integrity principle?

A

To always be honest with myself and others while always accepting personal responsibility.

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13
Q

What is the Dodd-Frank act?

A

Program where whistleblowers get a percentage of funds demanded by government as result of white collar crime and arose from Citibank fiasco.

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14
Q

What happened to Enron?

A

They developed poor culture as execs were given great benefits to success and lied about earnings. Exec’s ignored questionable accounting practices. Initially looked at as model company.

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15
Q

What is Ethisphere?

A

Measures ethicality of companies and recognizes companies excelling in ethics.

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16
Q

What is a higher purpose?

A

Strong mission to improve society and give back. Create positive impact on stakeholders.

17
Q

What is an organizational mission?

A

What a company does and why they do it.

18
Q

What is an organizational vision?

A

What an organization seeks to achieve in the long term.

19
Q

What is are organizational values?

A

How an organization does the things they do.

20
Q

What are primary stakeholders?

A

Direct relationship with company, support is necessary for survival, employees customers shareholders.

21
Q

What are secondary stakeholders?

A

Do not engage in direct transactions with company, important but not necessary for survival, media and trade associations.

22
Q

What is the Sarbanes-Oxley act (SOX)?

A

Public company accounting board to reduce fraud. Watch over auditors to ensure its correct and resulted from Enron.