class2, ch1 systems

Question 1

what’s more important: flow of resources or basic elements?

Answer 1

flow

Question 2

what is a system?

Answer 2

collection of interrelated parts unified by design to obtain one or more objectives

Question 3

major parts of system?

Answer 3

inputs, transformation, output (basic)

Question 4

what are 4 additional parts of system?

Answer 4

control, memory, enviro factors, feedback

Question 5

what is input?

Answer 5

any human, physical, operational resource required to accomplish objectives of system

Question 6

what is transformation

Answer 6

any action/activity used in changing input to output

Question 7

what is output?

Answer 7

represents achievement of system’s goal

Question 8

three functions of control:

Answer 8

resources used effectively and efficiently, org functioning within legal and reg. constraints, provide standards to be used in evaluation of ops

Question 9

characteristics of open sys?

Answer 9

interdependency of parts, dynamic equilibrium, equifinality, permeable boundaries, interface, hierarchy

Question 10

interdependency of parts leads to:

Answer 10

integration and synergy

Question 11

examples of inputs?

Answer 11

human labour and skill, materials, facilities, operational (money, time, utilities, info)

Question 12

ex. of outputs?

Answer 12

meals (quantity and quality), customer satisfaction, employee satisfaction, financial accountability

Question 13

traditionally, inputs are referred to as:

Answer 13

men, materials, money, minutes