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NUTR365 > ch1overview > Flashcards

ch1overview Flashcards

1
Q

types of foodservice ops?

A

commercial and onsite

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2
Q

what is commercial food service?

A

profit is primary activity

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3
Q

what is onsite?

A

provides foodservice as secondary activity for business

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4
Q

examples of onsite?

A

hospitals, schools, colleges, child care, senior care, military, correctional facility, employee feeding

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5
Q

examples of commercial foodservice?

A

limited-service limited-menu restaurant, full service restaurant, airport restaurants, cruise ship, zoos, museums, sports events, convenience stores

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6
Q

types of full service restaurants/

A

casual and fine dining

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7
Q

fine dining often referred to as ___ restaurants

A

white tablecloth

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8
Q

fine dining include:

A

country club, hotel

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9
Q

what is convenience store?

A

retail business with primary emphasis placed on providing convenient location to buy quickly from wide array consumable products–food and gas

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10
Q

what is kiosk?

A

<800sq ft sells only tobacco, beverages, snacks, confectionaries (no groceries)

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11
Q

what is mini?

A

800-1200 sq ft w. emphasis on gas, grocery sparse, open long time

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12
Q

what is limited selection?

A

range from 1500-2200 sq ft and becoming more common–broader product mix

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13
Q

what is traditional convenience?

A

2400-2500 sq ft, offer dairy, bakery, snack, drinks, tobacco, grocery, health, beauty, gas

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14
Q

what is expanded convenience?

A

2800-3600 sq ft, more room for fast food and seating, lots of parking , more shelves

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15
Q

what is hyper convenience?

A

very large, lots of products and services arranged in dpts (pharmacy, gas, bakery, restaurant)

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16
Q

senior care continuum?

A

independent–>congregate–>assisted–>intermediate–>skilled nursing

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17
Q

independent living?

A

people take care of selves in own homes, retirement community, or independent living apt

18
Q

what is congregate care?

A

community enviro w/ one or more meals a day served in community dining room–have transportation, pool, convenience store, bank, barber, laundry, housekeeping, security

19
Q

what is assisted living?

A

apartment style accomodation where assistance with daily activities provided–fill gap between independent and nursing home (meals, housekeeping, med assist, laundry, check in)

20
Q

what is intermediate care?

A

nursing home care for res need assistance w/ activities but not significant nursing rqt–>meal plan

21
Q

what is skilled nursing?

A

traditional state-licensed nursing facilities provide 24-hr med nursing care for ppl serious illness/disability (RN, LPN, nurse aides)

22
Q

diff operating practices?

A

self op, contracting, partnering, franchising, multidepartment mngmt

23
Q

what is self op?

A

foodservice op managed by employee of company in which foodservice op located–has full authority/responsibility, report to admin employed by same co.

24
Q

what is partnering?

A

mutual commitment by two parties on how interact during contract w/ primary objective improve performance thru communications–share employees and service

25
Q

example of partnering?

A

city hospital serve all hospitals

26
Q

what is contracting?

A

long term focus, partnership between two parties

27
Q

contracting companies?

A

Compass Grp, ARAMARK co., Sodexho

28
Q

what is franchising?

A

right granted to individual / group to market company’s concepts. IFA says this solves probs of ppl and money

29
Q

who is franchisee?

A

person who is granted franchise

30
Q

who is franchisor?

A

person who grants franchise

31
Q

what is multidpt?

A

foodservice managers responsible for multiple sites

32
Q

reasons be multidpt manager?

A

professional development, value to employer, higher position, job security

33
Q

what is small business?

A

<100 employees

34
Q

type of ownership chosen influenced by:

A

amount of control desired by owners, management ability of owner, capital needs/availability, liability exposure, tax issues

35
Q

what is sustainability?

A

ecologically sound, economically viable, socially acceptable

36
Q

the ability to meet needs of today without compromising ability of future gen to meet needs

A

sustainability

37
Q

4 areas sustainability efforts?

A

built enviro, water/ecosystems/ag, energy and enviro, materials and toxins

38
Q

what is greenwash?

A

distribution of misleading or inaccurate claims by company about its enviro efforts in attempt to create pos public image for company

39
Q

stages of green?

A

legal–>market–>stakeholder–>activist

40
Q

what is equifinality?

A

same or similar output can be achieved by using diff inputs or by varying transformation process

41
Q

what is feedback?

A

system continually receiving info from internal/external enviro

42
Q

what is a model?

A

conceptual simplification of real situation in which extraneous info excluded and analysis simplified

NUTR365 (14 decks)

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