class lectures notes

Question 1

self leadership

Answer 1

process of leading oneself to overcome obstacles that hinder goal achievement
- the end result will be the achievement of goals

Question 2

leaders

Answer 2

those are are able to influence others and posses managerial authority

Question 3

example of best self-leaders from video (van heilan and brown mnms)

Answer 3

• van heilans goal was to produce best show possible

Question 4

mike tyson

Answer 4

“everyone has a plan till they get punched in the mouth”

Question 5

mental self-leadership

Answer 5

the process of influencing oneself through the purposeful control of ones thoughts

Question 6

key MSL (mental self leaderships) questions

Answer 6

what are your primary thought patterns?

- example: opportunity vs. obstacle thinker

Question 7

obstacle thinker

Answer 7

lets obstacles/challenges get to them and in the way of goals

Question 8

opportunity thinker

Answer 8

uses challenge to be more focused

- opportunity thinkers exert more effort, persist longer, and ultimately perform at higher level

Question 9

Jake video example of opportunity thinker

Answer 9

loosing both eyes to cancer

• goal was to be successful in what he did but obstacle was blindeness
• ended up playing college football

Question 10

Mental self leadership (MSL) strategies

Answer 10

self talk + mental practice = thought patterns

Question 11

what is self talk?

Answer 11

• what we tell ourselves
• our dialogue w/ ourselves
• research shows what we tell ourselves impacts us emotionally and physically

Question 12

example of self talk: little engine that could

Answer 12

told herself she could, and she did

Question 13

example self talk: dan obrien (olympic 1996 gold medal)

Answer 13

he said he won bc he changed his self talk

Question 14

dysfunctional self talk categories:

Answer 14

• extreme thinking (seeing no middle ground)
• mind reading (assuming you know what someones thinking)
• fortune telling (worry self talk, predicting the future without evidence)
• should statements (gives no flexibility, aka using word should in self talk… don’t say “I should” say “I can”

Question 15

example with self talk: dead poets society

Answer 15

• paralyzed in self talk
• he was dysfunctional self talking
• shut out the world and gave a good poem

Question 16

declarative self talk

Answer 16

“I can do well in this interview”

Question 17

interrogative self talk

Answer 17

“can i do well”

• makes you think
• interrogative is more effective
• research shows talking to yourself in third person is more effective

Question 18

mental practice

Answer 18

imagining successful completion of an event before physically begin the event

Question 19

ex of mental practice: cool runnings movie

Answer 19

• jamaican bobsled team
• mental practice in the bathtub together
• research shows those who use mental practice succeed more

Question 20

communication

Answer 20

the act of transmitting info, thoughts, and process through various channels

Question 21

effective communication

Answer 21

when the message the sender receives is accurately received

Question 22

ineffective communication

Answer 22

message sent (sender) is not received in the right way by the receiver (example Dr. Neck and wife?)

Question 23

example of inefective communication: swingers movie

Answer 23

• message that Mike wanted to send is he liked her, message she received is hers crazy/stalker, etc.

Question 24

communication barriers:

Answer 24

• noise
• different perceptions
• language differences
• conflicting non-verbal cues
• poor listening

Question 25

Pig story illustrates the five levels of listening:

Answer 25

• 1) ignoring
• 2) pretending
• 3) selective listening
• 4) attentive listening
• 5) active listening

Question 26

example: video clip w/ the nail shows

Answer 26

• he was not listening and immediately tried to solve the problem
• research shows a lot of us do this or think of the next thing we’re going to say

Question 27

how to speak to get people to listen:

Answer 27

• show people why your message is relevant to them

Question 28

culture/communication relationship

Answer 28

• can affect the communication of organization

Question 29

example of saving private Ryan movie shows:

Answer 29

• the culture/communication relationship
  
  • culture dictates what is communicated up and down
  • culture dictates who communicates (ex managers, staff, etc)
  • culture dictates how communication occurs (memo, email,
    phone) .

Question 30

darrin chatter

Answer 30

guest speaker spoke on interviews

Question 31

interview DOs

Answer 31

• reality check
  
  • self awareness
  • realistic goals/expectations
• practice, practice, practice
• start getting ready NOW
  
  • lifelong learner
• find something besides college graduate
• build connections
• applicant tracking system
  - use key words
  - verbage
  - skillsyncer.com
• do your homework= research
  - glassdoor
• breath
• for phone interview:
  - smile
  - laptop ready
  - notebook w questions
• video interview
  - top 10 lists
  - research
  - practice w others
• the social dilemma
  - use alias
  “How to make people like you” by Nicholas Boothman
• in person interview
  - mock interview
  - go to lots of interviews
• salary discussions
• hand written thank you note
• questions
  - best attribute in employees?
• tell me more about your culture/personality