Class Lectures and PowerPoints

Question 1

Cultural Intentionality

Answer 1

When the intentional individual can develop multiple responses in a given situation and approach a problem from different vantage points, using a variety of skills and personal qualities, adapting styles to suit different individuals and cultures.

Question 2

Neurogenesis

Answer 2

Brain plasticity. Involves adaptation and the ability to change and restructure.

Question 3

Strengths and Strengths Perspective

Answer 3

A method of working with people struggling that moves beyond problem-saturated discussion. Emphasizes client’s assets, strengths, and resiliencies.

Question 4

Empowerment

Answer 4

Centers around client self-determination. Presumes client systems have capacity to affect change and can transform itself. Clients are experts on their own life and should be directly involved in processes and outcomes they believe are most empowering for themselves. Client-clinician relationship is co-equal.

Question 5

Resilience

Answer 5

Focuses on the client’s capacity to recover and resume functioning even when challenged with suffering serious trouble, confusion, or hardships. Looks for protective factors to outweigh risk factors.

Question 6

Solution-Focused Therapy

Answer 6

Assumes nothing is always the same and that small change is generative. Utilizes a positive focus that looks at exceptions to problems as possible solutions. Acknowledges that people are experts in their own lives and are resourceful. Client centered, use of Miracle Question.

Question 7

Examples of giving power.

Answer 7

Empowering the client to participate equally in treatment process, set realistic goals, validate their experiences, remain open, let them steer their own ship.

Question 8

Examples of taking power.

Answer 8

Countertransference, telling them what they need to do or how they feel, share opinions about what they are doing, poor professional behavior, exploiting them, negative nonverbal/body language.

Question 9

What does RESPECTFUL stand for?

Answer 9

R-religion & spirituality
E-economic/class background
S-sexual identity
P-personal style and education level
E-ethnic/racial identity (white privilege)
C-chronological/life span challenges
T-trauma (concrete & perceived, “isms”)
F-family background
U-unique physical characteristics
L-location of residence and language differences (bilingualism as a strength and resource)

Question 10

How is the RESPECTFUL Model used?

Answer 10

As a way to recognize the multidimensionality of clients in a caring, respectful way. A better way to understand clients and ourselves.

Question 11

What are the criteria for using a theory?

Answer 11

Accuracy
Relevance
Insightfulness
Specificity
(Aligns with Social Work Values)

Question 12

Why do social workers use theory?

Answer 12

Theories can guide interventions and direction of practice, predict outcomes, and explain where behaviors and situations come from.

Question 13

What Microskills are associated with attending?

Answer 13

Eye contact, active listening (paraphrasing, summarizing, encouragers), reflecting feeling, body language (SOLER), and questioning (open and closed).

Question 14

What are the 6 central values of the SW Code of Ethics?

Answer 14

Service, Social Justice, Dignity and Worth of the Person, Importance of Human Relationships, Integrity and Competence

Question 15

What is an open question and what is it for?

Answer 15

Allows the clinician to begin an interview, open up a new topic, explore/clarify details, identify specifics, and to assist with assessments. Used to give opportunity to the client to elaborate and gain more information.Open questions usually begin with who, what, where, or how. Be careful with Why questions!

Question 16

What is a closed question and what are they used for?

Answer 16

Questions that only allow for one word or short answers to the question. Generally begin with words like do, is, or are. Allows the clinician to focus and increase professional control of the conversation. Clinician keeps initiative, disempowering the client. May be used to gather demographic or in a crisis situation.

Question 17

When is confrontation used?

Answer 17

When a client is stuck, immobile, blocked, at an impasse, lacking motivation, or engaging in self-limited thinking and behaving.

Question 18

What does confrontation do?

Answer 18

Helps clients generate new stories by noting incongruities and mixed messages by the client. The clinician feeds the messages back to the client through using careful listening and attending skills.

Question 19

What are the 3 steps for applying confrontation?

Answer 19

1. Identify the conflict.
2. Point out the issues and begin work on them.
3. Evaluate the change.

Question 20

What is encouraging?

Answer 20

A type of micro skill used to support clients in continuing to share their Storie, feelings, etc. Encouragers are things like head nods, positive facial expressions, open gestures, phrases like “uh-huh, tell me more”, and short restatements.

Question 21

Paraphrasing

Answer 21

Used to shorten, clarify, and feedback client’s comments while conveying you heard what they were saying.
1. Start with a sentence stem.
2. Use client key words and main ideas.
3. Briefly feed back the essence of the client talk.
4. Have a check out for accuracy.
Facilitates client exploration, clarifies issues, stays tru to client ideas, but don’t repeat them exactly.

Question 22

Summarizing

Answer 22

More involved process than paraphrasing. Used to clarify client statements and provide feedback for complex and lengthy discussions that happen over time. May be used to begin a session, end a session, or clarify content midway through a session.

Question 23

What are the 5-Stage Narrative Model Stages?

Answer 23

1.Relationship
2. Story and Strengths
3. Goals
4. Restory
5. Action

Question 24

What is the significance of Relationship?

Answer 24

Clients want to tell their story to someone who is interested, warm, and welcoming.

Question 25

What do we need to know about Story and Strengths?

Answer 25

You will want to focus on client strengths and wellness as told by the client.

Question 26

How are goals developed in the 5-Stage Narrative Model?

Answer 26

They are developed by client and clinician together and agreed upon mutually.

Question 27

What is the goal of the Restory stage?

Answer 27

For the client and clinician to work on new ways the client can talk, think, and feel about themselves.

Question 28

The Action stage allows the clinician to…

Answer 28

support the client in bringing new ways of thinking and being into action.

Question 29

The 4 emotional styles are…

Answer 29

1.Sensorimotor emotional style
2. Concrete emotional style
3. Abstract Formal Operational Emotional Style
4. Abstract Dialectic Systemic Emotional Style

Question 30

Sensorimotor Emotional Style

Answer 30

The client IS emotion.

Question 31

Concrete Emotional Style

Answer 31

Feelings are named and labeled, causation may be added.

Question 32

Abstract Formal Operational Emotional Style

Answer 32

Client thinks about emotions and feels less of them. They might abstractly reflect or talk about emotion and sometimes look for patterns.

Question 33

Abstract Dialectic Systemic Emotional Style

Answer 33

Client thinks and uses reason and talk time to analyze feelings from multiple perspectives. Thinks about and looks at patterns of emotional expression, then expresses it abstractly.

Question 34

How to explore meaning with the client:

Answer 34

Listening and exploring thoughts, feelings, behaviors, and relationships with clients. It goes beyond validating content and feelings. It tries to get at why a person feels the way they do, or what meaning they are taking from the situation.

Question 35

What is the significance of influencing?

Answer 35

To have the power and skills to affect other people’s thinking or actions. Clinicians use it to bring about change in the client’s “story” so that a client can “restory.” Can be done by sharing what you notice in a nonjudgmental way.

Question 36

List the influencing strategies.

Answer 36

-Reflection of meaning
-Interpretation/reframing
-Self-disclosure
-Feedback
-Logical consequences
-Information
-Advice
-Opinion
-Instruction
-Suggestions
-Directives

Question 37

What are the 4 lobes and where are they located?

Answer 37

1. Frontal Lobe-located in the front of the brain
2. Temporal Lobe-located on the sides of the brain
3. Parietal Lobe-located behind the frontal lobe and above the temporal lobe
4. The Occipital Lobe-located at the back of the brain

Question 38

What is the function of the Frontal Lobe?

Answer 38

Involves abstract reasoning, decision making, problem-solving, and executive functioning.

Question 39

What is the function of the Temporal Lobe?

Answer 39

Associated with auditory processing, speech, sexuality, and memory.

Question 40

What is the function of the Parietal Lobe?

Answer 40

Involved with spatial sense/balance, it integrates the senses, and influences involuntary movement.

Question 41

What is the function of the Occipital Lobe?

Answer 41

In charge of visual processing and color.

Question 42

What are the 2 cortexes and where are they located?

Answer 42

The motor cortex is located in the frontal lobe and processes sense and voluntary movement. The somatosensory cortex is located in the parietal lobe and receives and processes sensory information. It can determine where in the body the sensation is felt. Also perceives weight, shape, and texture.

Question 43

What is the Amygdala responsible for?

Answer 43

Takes information from senses and distributes it for processing, It is involved in processing emotions and fear learning.

Question 44

Pre-frontal Cortex

Answer 44

Located in the frontal lobe, it names/processes feelings and regulates action.

Question 45

Hippocampus

Answer 45

Memory Center

Question 46

Limbic System

Answer 46

Hormones. Ties emotional meaning to memories, processes rewards and helps make decisions. Also linked to flight-or-fight response.

Question 47

Primary Emotions

Answer 47

Processed by the Amygdala and Limbic System, these emotions are very similar across cultures. Include emotions such as glad, sad, mad, scared, surprised, and disgusted.

Question 48

Social Emotions

Answer 48

Processed in the frontal lobe and prefrontal cortex. These are more culturally determined and include emotions such as puzzled, sympathetic, guilt, embarrassment, pride, jealousy, and gratitude.