Class 8 - Teams And Group Processes Flashcards

0
Q

When does accommodation occur?

A

Majority accommodates deviant when minority offers clear alternative, is consistent, or presents united front. Committed deviants can have dramatic effect, and deviance is essential to group effectiveness

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1
Q

What are aspects of group development?

A

Members quickly distinguish leaders from followers. Structure isn’t always formal. About midway point in mission, teams undergo transformation as to how they approach work (punctuated equilibrium).

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2
Q

What is social loafing? How do you fix it?

A

Individuals in groups often shirk physical and complex tasks. Reduce by making individual contributions identifiable, using reinforcements, me and making tasks rewarding.

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3
Q

What does research tell us about group performance?

A

Groups outperform avg members working alone, but groups are outperformed by most competent team members working alone. Brainstorming allows for more collective ideas than in groups

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4
Q

How do you max group performance?

A
  1. Avoid mature groups
  2. Set group goals
  3. Keep size to minimum
  4. Composition matters
  5. Don’t avoid conflict
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