Class 6 - Motivation

Question 0

Goal Setting Theory

Answer 0

Setting goals Drastically increases and sustains performance. Feedback very important

Question 1

Limits of Maslows Hierarchy of needs?

Answer 1

What is a need? Are there only 5? Does desire stop once need is fulfilled? Are they hierarchal arranged?

Ultimately not a useful tool to motivate employees

Question 2

What are stretch targets as related to Goal Setting Theory?

Answer 2

Goals that are considered virtually unattainable. Must be accompanied by autonomy and reserves. Goals must be set at max level that employees will accept / commit to

Question 3

What is empowerment theory?

Answer 3

For employees to be motivated, they must have a say in how work is performed. Includes job characteristics, participation, and feedback from colleagues

Question 4

What are implications of job characteristics model?

Answer 4

Perceptions of intrinsic job characteristics are highly correlated with internal work motivation. Managers should combine tasks (variety / horizontal loading), provide feedback, add responsibility (vertical loading), and identify customers

Question 5

When does feedback work / not work?

Answer 5

Works when it directs attention to task goals & past mistakes / learning opportunities

Does not work when it threatens self esteem or feedback is irrelevant. Backfires if it is simple praise, discouragement, or early on in a complex task