CLAS-Tutoring

Question 1

What are the hours for in-person tutoring?

Answer 1

Monday-Thursday 9 am-6pm; Fridays ~4pm

Question 2

What are the hours for online tutoring?

Answer 2

Monday-Thursday 9am-10pm; Friday ~4pm

Question 3

What are the steps to making a tutoring appointment?

Answer 3

1) Select service: Course-based or writing, 30min or 60min

2) Select the course the student would like help with (if it’s a course-based appointment)

3) Select the meeting type: In-person or virtual

4) After you are finished choosing the correct filters, then you can start offering available appointment times. Unless a student requests a specific tutor, just share the next available appointment times.

*Doing out of order can schedule students with they wrong type of tutor

Question 4

What can you ask students to gain more insight with course-based appointment?

Answer 4

• What do you hope to accomplish in this meeting/tutoring session?
• For course-based tutoring: Is the student looking to review a specific topic, chapter, or concept? Are they preparing for a test? What sections is the test covering?

Question 5

What can you ask students to gain more insights with writing appointments?

Answer 5

*For writing tutoring: Is the student looking for help on an essay, research paper, response paper etc.?
*What topic is the writing assignment on?
*How many pages is the writing assignment?
*What specific help do they need –essay structure, brainstorming, annotated bibliography and citations etc.

Question 6

What happens if a Tutee is late?

Answer 6

If a tutee arrives 10+ minutes after the scheduled start time and has not called to notify us, student will need to reschedule.

Question 7

What should you do if a tutee comes in person for a zoom appointment?

Answer 7

Offer one of the huddle rooms

Question 8

What should you do if the tutor is late?

Answer 8

Check the appointment information; Check the tutor GC