cityside financial

Question 1

what are the benefits of diversity?

Answer 1

• increase adaptive and flexibility
• creativity and innovation

Question 2

what are the challenges of diversity?

Answer 2

• reistance to change
• an effort to integrate diversity
• barriers might exist
• lost of efficiency
• overcome stereotypes

Question 3

Is the city diversified now?

Answer 3

• 50% of their employees are women, 50 pf the middle managers are African and 25 of executives are African American
• statistically, it is but it is segregated ( 2 different divisions the external and retail )

Question 4

what was cityside diversity rationalization?

Answer 4

• increase in profits
• 2 tracks ( 1 black and 1 white)
• approach diversity based on communities
• sales division has led to the problems

Question 5

what was the main point of cityside?

Answer 5

• the approach on organizations take to managing its diversity derives primarily from how its leaders view diversity

Question 6

what are two common perspectives on diversity

Answer 6

• discrimination and fairness paradigm
• access and legitimacy paradigm

Question 7

what is the discrimination and fairness paradigm? results?

Answer 7

• we are all the same and differences do not matter
• results:
  = pressure to assimilate
  = Being different is undiscussable
  = conflict suppressed
  = people feel alienated
  = performance undermined

Question 8

what is the access and legitimacy paradigm? and results?

Answer 8

• we accept and value differnce in its place
• use diversity to connect to marketers
• cultural identity interface between company and its marketers
• progress measured by recruitment and retention
• results
  experience is limited
  career is limited
  people exploited
  different not leveraged

Question 9

what is the integration and learning paradigm?

Answer 9

• we work together with our differences, not in spite of them
  = Cultural differences are a source and differences enhance workplace
  = Progress measured by the power of underrepresented groups has changed the org

Question 10

what are the results of integration and learning paradigms?

Answer 10

• standard practice not best practice
• differences evaluated
• people feel valued
• work enhanced by insights into diversity
• cultural competencies learned and shared

Question 11

what are the preconditions for the paradigm shift?

Answer 11

• the leadership must truly value the variety of opinions and insight
• leadership is committed to preserving transition
• the culture of expectations of high standards of performance
• the culture must encourage earning from mistakes

Question 12

diversity is….
inclusion is…

Answer 12

about counting people
making people count

Question 13

what are global businesses about?

Answer 13

• tech and talent transformation
• business is an interconnected global and diverse market

Question 14

what did McKinsey find about companies ranking high in diversity?

Answer 14

Those companies that rank in the top quartile for diversity had returns on equity that were over 50% higher than least diverse companies