6 habits of effective negotiators Flashcards

1
Q

what are the 6 mistakes?

A
  1. neglecting other side problem
  2. letting price bulldoze other interests
  3. letting positions drive out interests
  4. searching too hard for common ground
  5. Neglecting BATNAs (Best Alternative to a Negotiated Agreement)
  6. Failing to Correct for Skewed Vision
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2
Q

why is neglecting the other side’s problem a problem? how to fix?

A
  • can hinder effective negotiation.
  • understand the problem from the other side’s perspective.
  • Successful negotiation involves addressing the interests and concerns of both parties.
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3
Q

what is the issue of overemphasizing price?

A
  • lead to adversarial relationships.
    Negotiators should consider factors beyond price, such as relationships, the social contract, and the negotiation process.
  • People care about more than just the absolute level of economic outcomes; perceived fairness, self-image, and reputation also play important roles.
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4
Q

why is focusing solely on positions an issue?

A

Focusing only on positions in a negotiation can be a problem because it often leads to deadlocks and misses chances for better solutions. Instead, negotiators should try to understand and address the deeper needs and goals of both sides. This approach helps in finding agreements that are more satisfying and beneficial for everyone involved.

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5
Q

why is searching too hard for a common ground an issue?

A
  • Conventional wisdom advises finding common ground for win-win agreements.
    However, overlooked sources of value often arise from differences among parties.
  • Solutions often stem from differences in priorities and interests rather than shared interests.
  • Negotiators should actively search for differences as they can lead to unbundling elements and satisfying parties’ priorities at minimal cost to each other.
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6
Q

why is Neglecting BATNAs an issue?

A

-Ignoring BATNAs is a problem because it means you might not know what your best options are if the negotiation doesn’t work out. Knowing your BATNA, and the other person’s, helps you understand what’s at stake and decide when it’s better to walk away rather than accept a bad deal. Without this knowledge, you could either miss out on a good opportunity or agree to something that’s not in your best interest.

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7
Q

why is Failing to Correct for Skewed Vision an issue?

A

-talks about how people often mistakenly think that being aggressive in negotiations—like using threats or high demands—will get them better results. However, this usually backfires because it can upset the other side and make them less willing to cooperate or find a compromise. A better approach is to be firm but fair, aiming for solutions that benefit both parties rather than just pushing to get one’s own way. This approach is likely to lead to more successful and amicable negotiations.

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8
Q

what was the overlal theme?

A
  • common mistakes that negotiators make and providing insights on how to avoid or correct them. I
  • recognizing and addressing these common pitfalls, negotiators can elevate their effectiveness and achieve better outcomes in negotiations.
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