Chpt 8

Question 1

Many of the communication technologies significantly limit or eliminate_____forms of communication

Answer 1

Nonverbal

Question 2

Nonverbal communication can be utilized in which of the following communication situations?

Answer 2

Committee Meeting

Question 3

You’re chairing quality circle meting with your employees and want to maximize opportunities for all to speak and contribute. The seating arrangement and table shape to accomplish this should be:

Answer 3

Round

Question 4

As a supervisor in an emergency situation, you should be:

Answer 4

Directive and assertive

Question 5

Which of the following is NOT one of the four basic rules Catherine Crier uses to prevent defensive communication?

Answer 5

Bring the focus back to the person

Question 6

Which of the following is NOT a characteristic of nondefensive communication and behavior?

Answer 6

Evasive

Question 7

One-way communication in contrast to 2-way communication:

Answer 7

Is faster

Question 8

Polyphasic activity is known as:

Answer 8

Doing more than one thing at time

Multitasker

Question 9

Persons from many other countries, Arabs for example, prefer to interact (in face-to-face situations) at a/an ___ distance.

Answer 9

Intimate distance

Question 10

Americans generally do not like to communicate with another within their:

Answer 10

Intimate distance