Chpt 1 Flashcards

1
Q

What is operations?

A

Transforming inputs into outputs of greater value

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2
Q

What are the 5 Ps of operations?

A

People, Plants, Parts, Processes, Planning

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3
Q

Difference between outsourcing and offshoring?

A

Outsourcing: hiring another company to do an activity involved in the product/service

Offshoring: transferring activities or processes of a complete business process to a different country

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