Chp 9: HRM Flashcards
6 steps in hrm
- manpower planning
- recruit and select
- training staff
- rewarding staff
- appraising staff
- keeping good industrial relations
why would management carry out performance appraisal
to review progress and then give rewards
to set goals to be reached
decide on wages or pay rise
improve staff motivation
what is induction training
necessary for all new employees joining a business. it demonstrates to new employees the requirements of every day work skills needed in the business. its aim is to make employees fully productive asap
what is staff development
a long term approach taken with existing employees to encourage them to take on new responsibilities and realise their full potential. it brings all employees to a higher skill in terms of their leadership and communication
what is person specification
sets out the professional qualifications, experience and skills which the successful candidate should possess.
it allows the business to define the kind of person required which enables them to write an accurate job description
with requirements stated the hr department will be free from bias and will hopefully get the person most suited for the job
what is a job description
a job description refers directly to the nature of the position itself, rather than the person required to fit it. it may list the salary, main duties, title, expectations.
what is a panel interview
a selection technique used to chose the candidate who most closely matched the criteria in the person specification. the candidate is interviewed by a group of interviewers who meet the candidate in order to reduce the effect of a single interviewers personal bias.
explain performance appraisal
the reviewing of performance of the employees in the business. it is usually carried out by the human resource manager to asses the employee. the hrm forms a judgement on the persons work by reviewing the quality of their work or the capability of the person. a interview may be held to discuss and set targets and the problems which will have to be solved.
explain training
training involves supplying the skills, knowledge and attitudes need by employees to do their jobs better. on arrival new staff receive induction training, on the job and off the job training.
explain managing employer and employee relationships
the quality of the relationship that exists between employers and employees determines the quality of industrial relations between the parties. the implementation of various health, safety and welfare regulations aswell as a recognition of social needs has a positive effect on staff morale.
define human resource management
refers to the recruitment, training and retention of motivated staff and includes maintaining good industrial relations
what is HR planning
identifies future staff needs of the business and plans to have the right number of staff with the right skills at the right time.
financial reward defn
a financial reward is a monetary incentive that an employee earns as a result of good performance
examples of financial rewards
wages (commission and benefit in kind)
share in profits( offering employees low price shares in the company)
non financial reward defn
incentives that are not a part of the employees take home pay
