Chp 3 Art and Style of Proactive Leadership Flashcards
START
One of the critical management issues of today is ______.
leadership
Reflecting on leadership as described by Amitai Etzioni, Richard Hall points out that leadership is a special form of power closely related to the ability of the leader to elicit the followers’_______in a broad range of matters.
voluntary compliance
Perusing our personal libraries, we came up with over 30 different definitions of leadership. Simply summarized, leadership is the ability to ________.
get things done under the right circumstances
_________ anticipate day- to- day events. They do not wait for events to reach them; they plan for events. They form a team that is flexible enough to seek a wide variety of solutions to the every-day problems of police management. This entails a deep commitment to __________ so that the eventual crises that do reach their desks do not overwhelm them.
Proactive leaders
contingency planning
To exercise this proactive leadership, five essential areas of competence are needed: • A\_\_\_\_ • T\_\_\_\_\_ • E\_\_\_\_\_ • E\_\_\_\_\_ • T\_\_\_\_\_
- Authority
- Talent
- Experience
- Ethics
- Training and education
Authority in an organization can be exercised in two ways: ________or___________.
through the person of the officeholder or through the office itself
Max Weber’s concept of charismatic authority is one of the earliest and clearest conceptions of authority being exercised through the person rather than the office. Weber describes the three major bases for legitimate authority:
- R______
- T______
- C_______
- Rational grounds , which rest on a belief in the “ legality” of patterns of normative rules and the right of those elevated to authority under such rules to issue commands ( legal authority)
- Traditional grounds , which rest on an established belief in the sanctity of immemorial traditions and the legitimacy of the status of those exercising authority under them ( traditional authority)
- Charismatic grounds , which rest on devotion to the specific and exceptional sanctity, heroism, or exemplary character of an individual person ( charismatic authority)
According to Weber, “ In its pure form, charismatic authority has a character specifically foreign to _________. The social relationships directly involved are strictly personal.”
everyday routine structures
To create stability in the organization, charismatic authority needs to be channeled into the mechanics of a _________, thus taking on all the trappings of legitimate authority based on legal and rational grounds. Charismatic authority, with its reliance on personal relationships, creates inconsistent policies based on personal whims and often breaks down.
routine bureaucracy
Over time, the charismatic figure institutes the normal legalistic aspects of a rational bureaucracy, namely ( 1) a set of w______ that persist over time and that are adhered to, ( 2) a clearly identified set of a_______ with their authority specifically defined and limited, and ( 3) a h_________ with publicly known operational lines of authority.
written rules
administrative officials
hierarchical organization
Modern, organized society, however, is basically a bureaucratic society based on rational ________ .
legal authority
A talented police leader is one who also has a ___________. He or she must be able to understand theoretical concepts as they relate to the job and be able to create abstract plans and operationalize these plans. This involves a high degree of abstract manipulation of data and the ability to comprehend and make the most use of the computer age.
high degree of intelligence.
Talented police leaders must also have what has been called a certain ________; that is, they have to have a grasp of politics and be pragmatic problem solvers. They must also be ________— that is, individuals who truly want to get the job done.
native shrewdness
goal oriented
A leader must have a sense of _____and _____to get the job done amid conflicting pressures. Our police leaders must also be excellent ________. They need to be clear and forceful yet be able to listen and understand other points of view. Their ideas of leadership need to be marketed just as ____and _____ market ideas.
fair play and balance
communicators
business and industry
Management skills are developed through the exercise of______ and_______ experience.
management and administrative
The operational and technical skills needed for administrators must be superseded by the necessary _______and _______skills needed to manage a police department.
human relations and conceptual
Some of this lack of experience can be made up with a good management training program. Police leaders can be trained in how to draw up and present a budget, in what is necessary in exercising leadership skills in relation to personnel, and in what goes into such items as contingency planning and communication networks. Thus, what is necessary in the exercise of proactive police leadership is a careful blend of a____, e_____, e____, and, finally, t___________.
ability, experience, ethics, and, finally, training and education.
Police leaders are promoted, appointed, and elected, in most cases, without any _________.
further training in management skills
The specific management skills based on recent deliberations on executive training are as follows:
• Police chief as _____
• ______ of personnel
• P______ administration
• B_______
• S_____ and _____ planning
• Marketing services to the community through t______ and e______ means.
• E_______ command situations
• Legal issues involving o_____ and p______
• Planning for and upgrading p__________
- Police chief as leader
- Motivation of personnel
- Personnel administration
- Budgeting
- Strategic and short- term planning
- Marketing services to the community through traditional and electronic means
- Emergency command situations
- Legal issues involving operations and personnel administration
- Planning for and upgrading police technology
There is a need for ______________courses for newly promoted police executives. These should be readily available on a systematic, recurring, and regional basis.
systematic leadership/ management
Upon promotion, new administrators should have the opportunity to attend a _________.
regionally based or state training academy
In addition to management skills, police chief candidates must also be able to define what the ________ of the future is. As Garner discusses, this ________ includes communicating a clear mission statement that is derived from discussion with employees and community leaders.
department’s organizational vision
vision
There is a great deal of overlap in this area with communication models, since the style of police leadership is directly linked to the _________.
communication process within the agency.
When communication goes from the top to the bottom, with no feedback system, for example, the management style tends toward the ______and _______. When communication is two- way, ongoing, and considered to be effective in deciding policy between equals in an organizational structure, the management style tends toward the _________.
hierarchical and autocratic
democratic team approach