Chp 2

Question 1

Working out in broad outline

Answer 1

Planning

Question 2

-Formal structure of authority
-Subdivisions are arranged, defined and coordinated

Answer 2

Organizing

Question 3

• whole personal function
• Bringing in and training the staff

Answer 3

Staffing

Question 4

-making decisions and embodying them
-Leader of the enterprise

Answer 4

Directing

Question 5

All important duty of INTERRELATING the various parts of work

Answer 5

Coordinating

Question 6

• Informed through records, research and inspection

Answer 6

Reporting

Question 7

Standing orders and those that are complicated, should be ______ to reduce confusion and misinterpretation

Answer 7

written

Question 8

Which plans ?

-normal police activities
-Deployment and distribution of personnel, or the search for suspects or lost persons

Answer 8

Operational plans

Question 9

What are the two perpetual task?

Answer 9

Planning and organizing

Question 10

Perhaps no function of management is more important than that of _________ of human effort to ensure unity of action, not only between individuals, but also between organizational units

Answer 10

coordination

Question 11

Which POSDCORB

-consumes much of the supervisors time
- Following through with observation and inspection

Answer 11

Directing

Question 12

Lines of authority become more ______ as the nature of the organization increases in complexity

Answer 12

indistinct

Question 13

________ decisions can be made in the line organization, because of the direct lines of authority

Answer 13

Quick

Question 14

If jealousies exist between managers of various units, each unit will tend to become ________ , with the result that harmony of operation will be reduced, and internal frictions will arise

Answer 14

departmentalize

Question 15

In the functional organization, discipline is difficult to administer because of__________. Lines of authority and responsibility are fragmented.

Answer 15

multiheadleadership

Question 16

In so far as practicable, ________ work should be apportioned to the same unit

Answer 16

homogeneous

Question 17

Work that involves divergent, functions or purposes, will eventually cause ________ if placed within one unit under the control of one supervisor

Answer 17

friction and inefficiency,

Question 18

For best results, the principal of_______ and the law of _______, as stated by Alford , require assigning to each worker, the fewest possible kinds of task or operations, in order to improve the quality, and increase the quantity of work, thereby giving the highest class of work to suit to work as a natural abilities. Only then is the greatest individual productivity possible.

Answer 18

specialization

productivity

Question 19

A function of prime importance for the supervisor is_______ in his unit for the purpose of determining, if it is effectively divided, between the various units in individuals of the organization.

Answer 19

constant analysis of the nature of the work performed

Question 20

Where unity of command cannot be realized at least unity of _____ should be realized.

Answer 20

effort

Question 21

The following will contribute to unity of effort

Answer 21

1. Joint operations centers.
2. Capabilities and limitations.
3. Positive attitude.

Question 22

The supervisor can effectively reduce his be enough control by delegating work; but in doing so, they must:

Answer 22

1. Define task.
2. Communicate instructions.
3. Require completed stuff work.

Question 23

Proper delegation frees the supervisor from many routine task and enables them to devote more of their time to ________

Answer 23

broader planning activities

Question 24

Experience has shown that the average employee can, and will except greater responsibility beyond his ordinary duties, and will perform surprisingly well when he is delegated the task, and ______ for its accomplishment

Answer 24

given credit

Question 25

The primary function of the manager is to _____ over the process of delegation.

Answer 25

preside

Question 26

________ may be accomplished by a specific or general directive, given either in writing OR orally. A simple task may be delegated in a simple manner.

Answer 26

Delegation

Question 27

A Complex delegation should be supported by a_________, clearly identifying the problem and the procedures to be followed. Instructions must be complete and clear.

Answer 27

comprehensive written directive

Question 28

Once a job has been delegated, it’s important has been explained, and necessary instructions have been clearly given for its accomplishments the supervisor should ________ as needed to ensure that the employee is progressing satisfactory

Answer 28

discreetly follow up

Question 29

The practice of delegation contributes to the development of subordinates to perform the supervisors job when she is absent, or unable to act. A program of this nature is variously denominated:

Answer 29

• executive
• supervisory
• personal

Development

Question 30

The key to the successful application of the exception principle is ______

Answer 30

Training

Question 31

Planning projects

Once data required for the project has been accumulated, they should be studied carefully, refined, and organized into a _______ draft, if a written report is required

Answer 31

logical