chapters 7, 8, 57 Flashcards
what creates the patients first impression of the medical office
the reception area/point of entry
why do elderly people feel cold easily
lowered metabolism
some people may be allergic to ____ plants, and many are ____ if ingested
live, poisonous
what is a disease that can be easily transmitted from one person to another
contagious
what can a medical assistant do throughout the day to keep the reception area presentable and inviting at all times
empty trash cans, pick up trash on the floor or furniture
what can you do when a patient is smoking near the office and why is it bad
- politely asking them to refrain from smoking
- put up a thank you for not smoking sign
it’s bad because it produced an offensive order and affects the health of other patients
how should pediatric offices split their waiting room
well and sick side
what guarantees elderly citizens the best possible healthcare regardless of ability to pay, adequate retirement income, and protection against abuse, neglect, and exploitation
the older americans act of 1965
what type of patient is not functioning at a normal level and is at a greater risk of getting sick
immunocompromised
how early should the person opening the office arrive
30 mins before
contagious
disease that spreads from one person to another
what is considered infectious waste
- body fluids
- human tissue
- any waste generated in the treatment of patients
there is no ____ requirement to allow emotional support animals into places
ADA
what animals are more likely to carry rabies
dogs, cats, skunks, raccoons, bats, and foxes
a tetanus toxoid is administered for an infectious bite if the patient has not received one in the last
5-10 years
what is the main symptom of a choking emergency
inability to speak
concussion
jarring injury to the brain
hematoma
swelling caused by blood under the skin
closed wounds are often called
contusions or bruises
common signs of infection in an open wound include
heat, redness, pain, and swelling
carpal tunnel syndrome is a disorder linked to
improper hand positioning at the keyboard
a touch pad is a
small, flat device that is highly sensitive to touch
what is a device used to input printed matter and convert it into a format that is readable by the computer
scanner
what is the crispness of images on the monitor and is measured in dot pitch
resolution
what is a collection of records created and stored on a computer
database
what is a method of sending and receiving messages almost instantly through a network.
what is another option for large medical facilities to communicate with employees through a network
instant message
by sending a message to yourself and using bcc to send it to all of the intended recipients, you can
protect the privacy of all recipients emails
do you need to record the equipment that is being replaced by new equipment
no
a prescription pad is used once and then must be restocked, so it is an
expendable item
durable items are
used indefinitely, until they wear out or become obsolete
