chapter 56

Question 1

a key written communication tool in the medical office is the

Answer 1

policies and procedures manual

Question 2

what step in the hiring process can help assure that a new employee is successful

Answer 2

discussing the companies policies, procedures, and expectations early

Question 3

what is generally used for small of incidental office expenses such as postage-due fees and holiday decorations

Answer 3

petty cash

Question 4

what is the amount of money usually kept in the petty cash account

Answer 4

$50

Question 5

what is included on the payroll information sheet

Answer 5

employees name, address, social security #, and marital status

Question 6

what shows how often an employee is paid (weekly, bi-weekly, or monthly)

Answer 6

pay schedule

Question 7

the number of dependents an employee is claiming is listed on

Answer 7

form W-4 (the employees withholding and allowance certificate)

Question 8

what is the term for people who depend on the employee for financial support and will be claimed by the employee for purposes of withholding allowance

Answer 8

dependents

Question 9

what is the term for a set amount of money per pay period, regardless of the number of hours worked

Answer 9

salary

Question 10

what is the term for a percentage of the amount an employee earns for the employer

Answer 10

commission

Question 11

who are often paid a commission on the products or services they sell for their employers

Answer 11

salespeople

Question 12

what is an employees gross earnings

Answer 12

the amount of income earned before deductions

Question 13

who earns the same amount per pay period no matter how many hours they work

Answer 13

salaried employees

Question 14

what primarily affects employees who earn hourly wages by limiting the number of hours they can work and regulating overtime pay, as well as set their minimum wage

Answer 14

The fair labor standards act

Question 15

what do hourly workers get paid over 8 hours in a workday and for all hours worked on the 6th consecutive day of the work week

Answer 15

time and a half

Question 16

health insurance premiums are an example of

Answer 16

voluntary deductions from an employees paycheck

Question 17

what law requires that half the FICA tax due on the earnings be deducted from the employees paycheck, while the employer pays the other half

Answer 17

Federal

Question 18

how often should an employees W-4 form be reviewed and updated

Answer 18

yearly

Question 19

what summarizes vital information about all employees and their earnings

Answer 19

the payroll register

Question 20

what depends on the amount of taxes reported for the previous year and is determined every November according to the federal tax deposit schedule

Answer 20

deposit frequency

Question 21

what is the EFT program through which businesses must submit federal income taxes and FICA taxes to the IRS

Answer 21

TAXLINK

Question 22

what summarizes the federal income and FICA taxes (employment taxes) withheld form employees paychecks

Answer 22

the employers quarterly federal tax return (form 941)

Question 23

when employees are paid using an EFTS, the money is

Answer 23

available on the day of deposit

Question 24

an employer must apply the 6.2% FUTA tax to the first ____ of income for a year, if employees wages total more than ____ in any quarter and if they are not ____ or ____ workers

Answer 24

$7000, $1500, seasonal, household

Question 25

what form is the employers quarterly federal tax return

Answer 25

941

Question 26

the employers quarterly federal tax return summarizes the

Answer 26

federal income and FICA taxes withheld from an employees paychecks

Question 27

what form is the employees withholding allowance certificate

Answer 27

W-4

Question 28

what form shows the employees total taxable income for the previous year, along with total deductions paid

Answer 28

W-2

Question 29

what are the earnings after all deductions have been taken

Answer 29

net

Question 30

money withheld from paychecks is deposited in ____ until the money is due to the government

Answer 30

tax liability accounts

Question 31

what insures employees against possible loss of income resulting from a work related injury, disability, or disease

Answer 31

workers compensation

Question 32

what shows the supervisory structure and reporting relationships between different functions and positions within the ocmpany

Answer 32

an organizational chart

Question 33

in a physician owned practice who carries the ultimate responsibility, and who do they usually designate it to

Answer 33

physician, practice manager

Question 34

what phrase began in the military to demonstrate how each rank is accountable to those directly superior and how the authority passes from one link in the chain to the next

Answer 34

chain of command

Question 35

what covers all office policies for administrative and clinical procedures

Answer 35

the policies and procedures manual

Question 36

what typically includes items such as office hours, dress code, rules and regulations, and job descriptions & duties of staff personnel

Answer 36

the P&P manual

Question 37

what allows employees up to 12 job-protected weeks of unpaid leave for approved medical needs for the employee and certain family members

Answer 37

the family medical leave act (FMLA)

Question 38

is it legal or illegal to ask a potential employee is they are a union member

Answer 38

illegal

Question 39

goals should be:

Answer 39

measurable
not so difficult that they cannot be attained
made up of contributions from employees

Question 40

what will an employee need to complete even if theres only a risk of injuring the patient even slightly

Answer 40

incident report

Question 41

what is often one of an office managers duties

Answer 41

mediate or arrange mediation for differences between employees

Question 42

when should the petty cash fund be replenished

Answer 42

when there is a minimum $15

Question 43

the tax in which one-half is paid by the employer and the other half is withheld from the employees paycheck is

Answer 43

FICA