Chapters 10 and 11: Informative and Persuasive Speaking Flashcards

1
Q

a method of speaking that utilizes objective, factual information in order to teach an audience

A

Informative speaking

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2
Q

a barrier to effective listening that occurs when a speech contains more information than an audience can process

A

Information overload

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3
Q

visual, auditory, and kinesthetic

A

Learning styles

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4
Q

the statement that will be supported by evidence

A

Claim

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5
Q

also called grounds, it supports the claim

A

Evidence

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6
Q

The underlying justification that connects the claim and the evidence

A

Warrant

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7
Q

a proposition that focuses on beliefs and try to establish that something “is or isn’t”

A

Proposition of fact

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8
Q

a proposition that focuses on persuading audience members that something is “good or bad,” “right or wrong,” or “desirable or undesirable.”

A

Proposition of value

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9
Q

a proposistion that advocates that something should or should not be done

A

Proposition of policy

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10
Q

a proposition that predicts what will happen if something is or is not done

A

Proposition of conjecture (not in the book)

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11
Q

reaches conclusions through citation of examples and is the most frequently used form of logical reasoning

A

Inductive reasoning

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12
Q

derives specifics from what is already known

A

Deductive reasoning

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13
Q

a type of inductive reasoning that argues that what is true in one set of circumstances will be true in another

A

Reasoning by analogy

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14
Q

an example of deductive reasoning in which a conclusion is supported by major and minor premises

A

Syllogism

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15
Q

argues to establish a relationship between a cause and effect

A

Causal reasoning

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16
Q

the credibility of the speaker; includes dimensions: competence, trustworthiness, and dynamism

A

Ethos

16
Q

the perception of a speaker’s expertise in relation to the topic being discussed

A

Competence

17
Q

the degree that audience members perceive a speaker to be presenting accurate, credible information in a non-manipulative way

A

Trustworthiness

18
Q

the degree to which audience members perceive a speaker to be outgoing and animated

A

Dynamism

19
Q

the reasoning or logic of an argument

A

Logos

20
Q

the emotional appeal

A

Pathos

21
Q

the mental discomfort that results when new information clashes with or contradicts currently held beliefs, attitudes, or values

A

Cognitive dissonance

22
Q

speakers implicitly or explicitly convey to the audience that listening to their message or following their advice will lead to positive results

A

Positive motivation

23
Q

implies or states that failure to follow a speaker’s advice will result in negative consequences

A

Negative motivation

24
Q

Maslow’s Hierarchy of Needs

A

Physiological, safety, social, self-esteem, and self-actualization