Chapter5 Flashcards
Electronic Commerce
Conducting business activities electronically over computer networks
Strong Business activities for conversion to e commerce are…
Paper based, time consuming, and inconvenient for customers
Business to Consumer (B2C)
Customers deal directly with organization
Consumer to Consumer (C2C)
Electronic transaction between consumers facilitated by third party. Ex, Ebay, kijiji, and EBid
Forms of E-Government
Government-to-consumer (G2C)
Government-to-Business (G2B)
Government-to-government (G2G)
Mobile Commerce (m-commerce)
Relies on use of wireless devices
Internet Corporation for Assigned Names and Numbers (ICANN)
Created .mobi domain to help attract mobile users to web
Electronic Retailing (e-tailing)
Direct sale from business to consumer through electronic storefronts
Cybermall
Single website that offers many products and services at one internet location
Electronic exchange
Electronic forum where manufacturers, suppliers, and competitors buy and sell goods and trade market info
Consortium operated exchanges
Run by group of traditionally competing companies with common procurement needs
Independent Exchanges
Open to any set of buyers and sellers within a given market
Market Segmentation
Identification of specific markets to target them with advertising messages
Fundamental Service needed in web service software
- Security and identification
- Retrieving and sending Web pages
- Web site tracking
- Web site development
- Web page development
Five course tasks that must be supported by e commerce software are…
- Catalog management
- Product configuration
- Shopping Cart facilities
- Ecommerce transaction processing
- Web traffic data analysis
Wireless Application Protocol (WAP)
Standard set of specifications for internet applications that run on handheld, wireless devices
Digital Certificate
Attachment to an email message or data embedded in website that verifies identity of sender or website
Certificate Authority (CA)
Trusted third part organization or company that issues digital certificates
Secure Socket Layer (SSL)
Used to secure sensitive data
Electronic Cash
Amount of money that is computerized, stored, and used as cash
P-Card (Procurement card or purchasing card)
Credit card used to streamline traditional purchase order
Transaction processing systems (TPSs)
Capture and process detailed data necessary to update organization records
Batch processing system
Delay between event and processing of related transaction
Online transaction processing (OLTP)
Data processing in which each transaction is processed immediately
Enterprise Resource Planning (ERP)
Ensures information can be shared across all business functions
Supply Chain Management (SCM)
System that includes planning, executing and controlling all activities