Chapter Six - Management Of Staff In Small Business Revision Flashcards

1
Q

Human resource management

A

The effective management of the formal relationship between the employer and employees, involving recruitment, selection, training development, appraisal and dismissal of staff

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2
Q

Job specification

A

A list of the key qualifications needed to perform a particular job in terms of education, skills and experience

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3
Q

Curriculum vitae

A

A summary of a person’s previous employment experience

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4
Q

Casual employees

A

Those who have contracts with employers for short-term, irregular or seasonal work

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5
Q

Affirmative action

A

Measures taken to eliminate discrimination and to implement positive steps to overcome current and historical lack of equal opportunity

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6
Q

Employment cycle

A

All stages in the process of employing staff, from initial planning through recruitment, selection, induction, performance management, and eventual termination of employment

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7
Q

Recruitment

A

The process of attracting qualified job applications (by using advertisements, websites, employment agencies and word of mouth) from which to select the most appropriate person for a specific job

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8
Q

Structured interview

A

When the interviewer asks a serious of prepared questions based on the job specifications

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9
Q

Superannuation

A

A system by which contributions are made to a fund which will provide benefits to an employee after retirement

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10
Q

Staff planning

A

The development of strategies to meet the business’s future human resource needs

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11
Q

Internal recruitment

A

Filling job vacancies with present employees, rather than looking outside the business

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12
Q

Unstructured interview

A

When the interviewer does not have a set of prepared questions and the interviewee does most of the talking

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13
Q

Legislation

A

A law made by parliament

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14
Q

Job analysis

A

A systematic study of each employee’s duties, tasks and work environment

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15
Q

External recruitment

A

Filling job vacancies with people from outside the business

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16
Q

Permanent employees

A

Those who have an employment contract or indefinite duration

17
Q

Unlawful termination

A

When an employee is dismissed for discriminatory reasons

18
Q

Job description

A

A written statement describing the employee’s duties, and the tasks and responsibilities associated with the job

19
Q

Employee selection

A

Gathering information about each applicant for a position, then using that information to choose the most appropriate applicant

20
Q

Fixed-term employees

A

Those who are employed on a contract for a specific period

21
Q

Nepotism

A

When a family member is favoured for a position