Chapter Five

Question 1

Accomodate

Answer 1

to eliminate or adjust requirements are conditions to enable a person to carry out the essential duties of an activity or job.

Question 2

Accommodation

Answer 2

the place were people live or want to live.

Question 3

Affirmative action

Answer 3

giving advantages to groups who have been discriminated against in the past.

Question 4

bona fide occupational requirements

Answer 4

a qualification that would normally be considered a discrimination but is necessary for proper of efficient job performance.

Question 5

complainant

Answer 5

the person making an allegation or discrimination.

Question 6

conciliation

Answer 6

bringing conflicting parties to a resolution of their differences.

Question 7

constructive discrimination

Answer 7

employment policies that inadvertently exclude certain individuals, resulting in discrimination.

Question 8

direct discrimination

Answer 8

an overt act of discrimination.

Question 9

facilities

Answer 9

areas or buildings designated for public use.

Question 10

gravamen

Answer 10

the most serious part of an accusation.

Question 11

harassment

Answer 11

persistent behaviour that violates the human rights of a victim

Question 12

human rights

Answer 12

the right to receive equal treatment, to be free form prohibited discrimination and harassment, and to have access to places, services, and opportunities.

Question 13

mediation

Answer 13

intervention between conflicting parties that promotes compromise or settlement of the dispute.

Question 14

poisoned environment

Answer 14

an uncomfortable or disturbing atmosphere created by the negative comments or behaviour of others.

Question 15

prejudice

Answer 15

a preconceived opinion based on a stereotype of inadequate information.

Question 16

prima facie

Answer 16

legally convincing unless disproved by contrary evidence. You must prove you were qualified for the area are discrimination, you were denied access, and someone no better qualified subsequently obtained that position.

Question 17

respondent

Answer 17

the person or organization that the complaint alleges committed discrimination.

Question 18

sexual harassment

Answer 18

unwelcome sexual contact, remarks, leering, demands for dates, requests for sexual favours, and displays of sexually offensive pictures or graffiti.

Question 19

stereotyping

Answer 19

having an oversimplified, standardized, or fixed judgment of a group of people.

Question 20

undue hardship

Answer 20

the result of a change that would affect the economic viability of an enterprise or produce a substantial health and safety risk that outweighs the benefit of the accommodation

Question 21

discrimination

Answer 21

making a distinction between people and treating them differently on the basis other than individual merit.

Question 22

human rights codes

Answer 22

legal documents that protect people from prohibited discrimination