Chapter 9 Strategies and Structure Flashcards

1
Q

What is a matrix structure

Give question example

A

Common in organisations that span different products and countries. Cross between a territory based and product based structure.

Pens and razors
Expanding into Africa. (different to Europe and USA)

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2
Q

What are the advantages of a matrix structure

A

Flexible respond to varying needs in different countries

Improve communication. Managers take advantage of other managers skills/ knowledge

Supports collaboration leads to creativity

Reduces divisional rivalry

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3
Q

What are the disadvantages of a matrix structure

A

Employee report to two managers

  • demotivating
  • Conflict of interest in employee time/ priorities
  • Blurred line of authority

Managers interdependent extra effort to coordinate

Difficult to coordinate managers in different countries

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