Chapter 13 Functional Strategies Flashcards

1
Q

What are the 7 key functions of a business

A
Finance 
Marketing 
Information technology 
R&D 
Procurement 
Operations 
HR
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2
Q

Define Human Resource management

A

Human resource management is the strategic and coherant approach to the management of an organisations most valued asset: the people.

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3
Q

What must HRM strategies consider

A

Recruitment
Training
Rewards
Appraisals

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4
Q

What is HR Planning

A

Recruitment plan - forecasts
Training plan - maintaining the right skill set
Productivity - how improve productivity and performance
Redevelopment - staff retrained and transferred internally

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5
Q

What is innovations

A

Innovation is concerned with the generation of new ideas of how to business

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6
Q

What factors to consider for innovation

A
Leadership - encourage new ideas
Culture - failure is a learning process 
People - team based approach encourages participation 
Structure - flexible organisation 
Communication - openness sharing ideas
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