Chapter 9 SCM

Question 1

what is supplay chain management?

Answer 1

‘Supply chain management is the management
of the interconnection of organizations that relate
to each other through upstream and downstream
linkages between the processes that produce
value to the ultimate consumer in the form of
products and services’.

Question 2

Upstream flow?

Answer 2

Upstream’ flow of customer Requirements

• Long-term plans and requirements
• Market research information
• Individual orders
• Payment
• Potential new products and services

Question 3

Downstream flow?

Answer 3

‘Downstream’ flow of products and services for customer
Fulfilment

• Products and services
• New products and services
• Delivery information
• Payment request/credits

Question 4

Supply chain relations:

Answer 4

B2B:
B2C: (amazon)
C2C: EBay
C2B

Question 5

Types of supply relationship

Answer 5

Virtual spot trading -> far from supplier, everything outsourced.

partnership supply relationships (automobile comapnies, long term) -> middle to close to suppliers, alot outsourced.

Traditional market supply (price, quality, flexibility, speed) ->

Vertical intergration (Acquisition of supplier (upstream) opening of shop (downstream)