Chapter 9: Promotion Flashcards

1
Q

Creative (Message) Strategy

A

Determines what the advertising message will say or communicate

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is effective communication?

A
  • Advertising positions the brand
  • Advertising helps create brand imagery
  • Advertising often transforms the
    consumption experience
  • The role of Creative Strategy is very important
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What is Advertising?

A

Advertising is paid nonpersonal
communication from an identified sponsor
to persuade or influence an audience.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Factors of Advertising

A
  • Communication: structured and applied;
    employs verbal and non-verbal elements
  • Non-personal: Typically directed to groups
    of individuals; mass communication.
  • Identified Sponsor: Often paid for by the
    sponsor.
    (Advertising v/s Public Relations?)
  • Persuasive: To win converts to a product,
    service or an idea.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Advertising’s Stimulus

A

Stimulus –> Target –> Response

With Advertising
Advertising (Stimulus) –> Consumers (Target) –> Attitudes/Behavior (Response)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Steps to develop adv campaign based on outlined marketing plan

A
  • Understand the role of advertising
  • Flesh out the target audience
  • Focus, focus, focus
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Thompson Target Plan: Creative Brief

A
  • Who is the target person?
  • What is the problem that advertising must
    solve?
  • What is the key response?
  • What is the support?
  • What is the tone and manner?
  • Any other information?
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Creative Brief: Who is the target person?

A
  • Person, not audience
  • Bring the person alive and put yourself in their shoes
  • Written in a ‘consumer language’

NEED A LOT OF RESEARCH:
- Surveys
- Observation
- Interviews
- Focus Group Discussion

What role does the category and the brand play in the consumer’s life?

What is the key consumer insight?

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Creative Brief: The problem that the adv must solve.

A

From Most Direct –> Indirect

  • Sales
  • Generate Trial
  • Problem Solution
  • Change attitudes
  • Reinforce Attitudes
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

DAGMAR & Roles of Advertising

A

DAGMAR: Defining Advertising Goals for Measured Advertising Results

  • Unaware –> Inform and generate interest
  • Aware –> OFfer solution to a problem
  • Comprehension –> Form/Change Attitudes
  • Attitude/Conviction –> Reinforce Attitudes
  • Action –> Try/Buy
  • Repurchase
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Creative Brief: Key Response

A

What is the key response?

Direct –> Indirect

  • Immediate Sales –> Buy product straight away
  • Generate Trial –> Interested, but want to find out more
  • Problem Solution –> Customer find a solution to their problem
  • Change attitudes –> Change consumers’ perspective on how to look at the product based on the ads
  • Reinforce Attitudes –> Reinforce customer belief regarding the product.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Creative Brief: What is the support?

A

Why should the target person believe what you
are saying? What would convince them of your
message?

  • Evidence
  • Facts
  • Experience
  • Emotion
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Creative Brief: What is the tone and manner?

A
  • Brand personality… warm, reliable, efficient,
    businesslike…like who…

A question to ask is … if this particular brand
were to come alive, what kind of person would
he/she be?

  • In synergy with that, you would use emotion,
    humor, drama, demonstration, celebrity, long
    copy, cartoon, testimonial ….
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Creative Brief: Any other information?

A
  • Here, you talk about any other relevant
    information that the creative team should be
    aware of…

… past campaigns, international considerations,
budget constraints, technological or
manufacturing issues, distribution bottlenecks …

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Media Strategy

A
  • Setting overall budget
  • Allocation across different media
  • Selection of specific media vehicles
    a. Reach
    b. Frequency
    c. GRP
  • Scheduling the ads
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Media Strategy: Setting the budget

A
  • Top-Down Methods
    a. Affordable methods
    Take care of other essential costs before adv (adv is not a high priority)

b. A-to-S Ratio
Fixed advertising to sales ratio

c. Competitive Parity
Look at competitors adv budget

  • Bottom-Up Methods
    a. Objective and Task Method
    Figure out objectives of adv and figure out the target audience
17
Q

Media Strategy: Allocating across media

A

Understanding role of different media:

  • TV: Sound, visual, motion. Large, immediate
    coverage. Expensive.
  • Cinema: Sound, visual, motion. Slow, limited
    coverage.
  • Magazines/Newspapers: Visual, text. No sound
    or motion. No time constraint. Slow build-up.
  • Radio: No visual. Localized. Inexpensive.
  • Outdoor: Limited coverage. Fleeting exposure.
  • Internet: Interactive, flexible. Cluttered, skewed
18
Q

Media Strategy: Media Class Selection Criteria

A
  • Broad/Quick Reach
  • Target Selectivity
  • Flexibility (Lead Times)
  • Cost
  • Impact (Color, sound, motion)
  • Message Requirements
19
Q

3 key concepts of Selection of Specific Media Vehicles

A
  • Three key concepts: Reach, Frequency, and Impact.
    a. Reach: % of TA exposed to ads
    b. Frequency: # of times exposed to ads
    c. Impact: Qualitative value of each exposure
  • Set objectives by GRP’s or Gross Rating Points
    GRP - Reach x Frequency
  • Estimate CPM or cost per thousand
  • Editorial compatibility
20
Q

Media Scheduling

A

How is advertising scheduled over the time span of a planning period (usually a year)

21
Q

Factors of Scheduling the Ads

A
  • Based on consumer buying patterns: Seasonality
  • Continuity: Spread across the time period
  • Pulsing: Spread unevenly over the time period
  • Blitz: High intensity during a given period
22
Q

Integrated Marketing Communications

A

Unified, coordinated effort to promote a brand through the use of multiple communication tools that “speak with a single voice” as a way to provide clarity, consistency, and maximum communications impact.

23
Q

Correlations between IMC and Brand Equity

A

The brand is the integrating factor around which all marketing and communication should be built.