Chapter 9 - Managing Endpoints and End Users in CUCM

Question 1

device pool

Answer 1

Device pools provide a set of common configurations to a group of devices

Question 2

Unified CM group

Answer 2

defines a top-down ordered list of redundant call-processing servers to which the phones can register. The list can include a maximum of three servers (plus an optional Survivable Remote Site Telephony [SRST] reference). The first server in the list is the primary subscriber, the second is the backup and the third is the tertiary.

Question 3

softkey template

Answer 3

controls what softkey button functions are available to the user; these are typically used for feature access. Seven softkey templates are available by default, and you can create as many more as your design requires.

Question 4

phone button template

Answer 4

defines the behavior of the buttons to the right of the phone screen (for most models). Eighty (or more) are defined by default because there are unique templates for each phone type - and for most phones, a separate template for SIP and SCCP

Question 5

region

Answer 5

a virtual assignment that allows the system designer to control the bit rate for calls

Question 6

location

Answer 6

defines a maximum amount of bandwidth used by calls to a particular location; each call is tracked, and the bandwidth it uses is deducted from the total for that location. When the bandwidth remaining is not enough to support another call at a given bit rate, that call is dropped by default (but may be rerouted over the PSTN if AAR is correctly configured). This is one mechanism for Call Admission Control (CAC)

Question 7

date/time group

Answer 7

allow us to offset the correct time learned via NTP to match the local time zone of the device. Also allows us to display the time and date in the desired format.

Question 8

self-provisioning

Answer 8

New capacity in CUCM 10.x. The IVR and CTI capabilities are now integral to the CUCM application and no external server is required