Chapter 9: Dealing with Management Rights, Employee Rights, and Discipline

Question 1

Define management rights

Answer 1

Making decisions about how the business is run

Question 2

Explain what discipline means

Answer 2

• Treatment that punishes
• Orderly behaviour in an organizational setting
• Training that moulds and strengthens desirable conduct and develops self- control

Question 3

What is progressive (corrective or punitive) discipline

Answer 3

Increasing corrective measures each time the standards are not met.
e.g. starts from verbal warning, written warning, to termination

Question 4

What is positive discipline

Answer 4

joint responsibility of supervisor and employee, educate and involve

Question 5

EMPLOYMENT PROTECTION RIGHTS

Statutory Rights

Answer 5

Rights that derive from legislation

Question 6

EMPLOYMENT PROTECTION RIGHTS

Contractual Rights

Answer 6

Rights that derive from contracts

Question 7

EMPLOYMENT PROTECTION RIGHTS

Due Process

Answer 7

Right to be heard, especially during disciplinary process

Question 8

What are the JOB EXPECTANCY RIGHTS

Answer 8

• Substance abuse and drug testing
• Employee searches and electronic monitoring
• Access to employee files
• Electronic privacy
• Employee conduct outside the workplace

Question 9

Alternative Dispute Resolution Procedures

Answer 9

• Mediation
• Step-review
• Hearing officer
• Ombudsperson
• Arbitration

Question 10

What is a Wrongful dismissal

Answer 10

Terminating an employee’s employment without just cause

Question 11

What is a Constructive dismissal

Answer 11

Changing an employee’s working conditions such that compensation, status, or prestige is reduced