Chapter 7: Managing Employee Performance Flashcards
1
Q
WHAT IS A PERFORMANCE MANAGEMENT SYSTEM?
A
A set of integrated management practices
2
Q
What are the purposes of performance management system
A
- Alignment of individual (and team) goals with organizational goals
- Identification of training and development needs
- Assessment of people’s strengths for business growth
3
Q
What are the PURPOSES OF PERFORMANCE REVIEWS
A
- Compensation
- Administrative
- Measurement of performance
- Developmental
4
Q
What are the PERFORMANCE REVIEW METHODS
A
• Trait methods: Measure the extent employee possesses certain characteristics
• Behaviour methods: Behavioural checklist method
• Results methods: Productivity measures
e.g. Sales volume
