Chapter 9 Flashcards
1
Q
Business objectives
A
State what an organisation expects to achieve over a set period.
2
Q
Strategies
A
Are the actions that an organisation takes to achieve its specific objectives.
3
Q
Communication
A
Is the exchange of information between people-the sending and receiving of messages.
4
Q
Stake holders
A
Anyone that is affected by the success of the business eg employees customers shareholders.
