Chapter 9 Flashcards
auction
A competitive process in which either a seller solicits consecutive bids from buyers or a buyer solicits bids from sellers; and prices are determined dynamically by competitive bidding.
banners
Electronic billboards; which typically contain a short text or graphical message to promote a product or a vendor.
brick-and-mortar organizations
Organizations in which the product; the process; and the delivery agent are all physical.
business model
The method by which a company generates revenue to sustain itself.
business-to-business electronic commerce (B2B)
Electronic commerce in which both the sellers and the buyers are business organizations.
business-to-consumer electronic commerce (B2C)
Electronic commerce in which the sellers are organizations and the buyers are individuals; also known as e-tailing.
business-to-employee (B2E)
An organization using electronic commerce internally to provide information and services to its employees.
buy-side marketplace
B2B model in which organizations buy needed products or services from other organizations electronically; often through a reverse auction.
channel conflict
The alienation of existing distributors when a company decides to sell to customers directly online.
clicks-and-mortar organizations
Organizations that do business in both the physical and digital dimensions.
consumer-to-consumer electronic commerce (C2C)
Electronic commerce in which both the buyer and the seller are individuals (not businesses).
cyberbanking
Various banking activities conducted electronically from home; a business; or on the road instead of at a physical bank location; also known aselectronic banking.
cybersquatting
Registering domain names in the hope of selling them later at a higher price.
digital wallets (e-wallets)
Software components in which a user stores secured personal and credit card information for one-click reuse.
disintermediation
Elimination of intermediaries in electronic commerce.
electronic business (e-business)
A broader definition of electronic commerce; including buying and selling of goods and services; and also servicing customers; collaborating with business partners; conducting e-learning; and conducting electronic transactions within an organization.
e-government
The use of electronic commerce to deliver information and public services to citizens; business partners; and suppliers of government entities; and those working in the public sector.
electronic commerce (EC or e-commerce)
The process of buying; selling; transferring; or exchanging products; services; or information via computer networks; including the Internet.
electronic mall
A collection of individual shops under one Internet address; also known as acybermallor ane-mall.
electronic marketplace
A virtual market space on the Web where many buyers and many sellers conduct electronic business activities.
electronic payment systems
Computer-based systems that allow customers to pay for goods and services electronically; rather than writing a check or using cash.
electronic retailing (e-tailing)
The direct sale of products and services through storefronts or electronic malls; usually designed around an electronic catalog format and/or auctions.
electronic storefront
The Web site of a single company; with its own Internet address; at which orders can be placed.
e-procurement
Purchasing by using electronic support.
