Chapter 9 Flashcards
Human resources management (HRM)
All the activities involved in acquiring, maintaining, and developing an organization’s human resources
Replacement chart
A list of key job roles, current employees, and existing and potential job vacancies
Skills inventory
A computerized database containing information on the skills and experience of all current employees
Multiculturalism
The fundamental belief that all citizens are equal regardless of their racial or ethnic backgrounds
Workplace diversity
The differences among people in the workforce in terms of social background, ethnicity, gender, religion, age, physical or learning abilities, and sexual orientation
Job analysis
A systematic approach that identifies and determines the job duties and requirements and their relative importance to other jobs in the organization
Recruiting
The process of attracting qualified job applicants
Job description
A list of the tasks and responsibilities for a particular job
Selecting
Identifying who has the qualifications necessary to be successful in the position and offering the chosen candidate a position in the company
Job specification
A list of the qualifications required to perform a particular job
Probationary period
A period of time for the company to assess the job performance of a new employee and for the new employee to assess their fit with the company
Compensation
The monetary and non-monetary payments employees receive in return for their labour
Benefits
Forms of indirect compensation including pensions, health insurance, and vacation
Orientation
The process of acquainting new employees with an organization
Training
The process of teaching new employees how to do their jobs, or teaching existing employees how to do their jobs more effectively and efficiently
Performance appraisal
The evaluation of employees’ current and potential levels of performance to allow managers to make objective human resources decisions
Development
The process of preparing employees to assume increased responsibility in both present and future positions
What are the three activities surrounding HR management (HRM)
Acquisition of employees
Maintenance of employees (encouraging employees to stay and work effectively)
Development of employees
what does EDI stand for
equity, diversity, and inclusion.
what are the three benifits of a diverse workforce?
marketing edge (better understanding of what will work in their country)
drives creativity and innovation
Attracts top talent
what are the two techniques to forcasting HR supply
replacement chart
Skills inventory
what someone in job analysis create?
Job description
Job specification
what are the six steps to recruitment
attract candidates
screen candidates
interview
compare
chech references
make offers
what are the three things that a compensation plan must be?
competitive
Fair enough to keep existing talent in the company
Resounable so companies can drive profit
why do companies use non monetary benifits?
they can raise productivity, and can provide a competitive advantage to a company and make it more attractive to work at
what does legislation affecting HRM are generally aimed at?
protecitng rights of employees
promoting job safety
Eliinating discrimination
what is the difference between training and development?
training is keeping and improving relevant skills
development is preparing employees to assumed future skills.
what are the four types of training
on the job (doing work with supervision)
Simulations
Classroom teaching
Online training
