Chapter 9

Question 1

The manager should expect this assessment system to fulfill two requirements

Answer 1

Management
Assessment of monetary dollar value

Question 2

The Navigator or the Balanced Scorecard

Answer 2

These structured frameworks can help managers learn from what their organizations are already doing

Question 3

The principle behind these frameworks is the same no matter the method

Answer 3

They assist managers in defining their strategy regarding intangible assets and Intellectual Capital (IC), by helping them set goals to derive appropriate indicators to measure and manage their goals.

Question 4

The methods presented in this chapter for managing intellectual capital may be adapted to different types of organizations—from local to global and public to private, as well as both profit and nonprofit

Answer 4

True

Question 5

The public sector

Answer 5

It’s part of the economy that provides public and government services

Question 6

The private sector

Answer 6

It provides goods and services for profit, according to market demand

Question 7

Management

Answer 7

To set goals and objectives for managing assets

Question 8

Assessment of monetary dollar value

Answer 8

To know the actual influence of these efforts on company value