Chapter 9 & 11

Question 1

Empathy involves all of the following except:

Answer 1

feeling sorry for the patient having pain

Question 2

Which of the following describes a person who cannot experience empathy

Answer 2

1. a person who is able to exploit and abuse others
2. a person who cannot accept other people’s needs and feelings
3. a person who has emotional immaturity

Question 3

Feeling pity for a patient is an appropriate reaction of a health care provider:

Answer 3

False

Question 4

The first time a PTA meets a patient, he or she should do all of the following except:

Answer 4

refer to the patient by his or her first name

Question 5

Communication in physical therapy include all of the following:

Answer 5

1. verbal communication
2. written communication
3. body language
4. gestures and eye contact

Question 6

A patient’s limited English proficiency is not a reflection of his or her limited intellectual functioning:

Answer 6

True

Question 7

Professional interpreters should be used when possible instead of the patient’s family, friends or volunteers:

Answer 7

True

Question 8

When talking with patients, the PTA should:

Answer 8

1. speak clearly and concisely
2. speak in a normal tone of voice
3. use terms understandable by the lay person

Question 9

Which of the following can result from poor listening skills on the health care provider:

Answer 9

1. medical errors
2. misunderstanding of information or instructions
3. poor rapport with a patient

Question 10

Nonverbal communication includes all of the following except:

Answer 10

tone and volume of voice

Question 11

Open postures include all of the following except:

Answer 11

crossed arms and legs

Question 12

Physical touch can be a powerful communication tool–a harmful gesture for some patients and a sign of disrespect for others

Answer 12

True

Question 13

Which of the following best describes how the home exercise program should be written:

Answer 13

1. in a conversational style
2. in a logical manner
3. at a fifth grade level

Question 14

Exercises in the home exercise program should include:

Answer 14

1. number of repetitions
2. amount of resistance
3. position to perform exercise

Question 15

Physical therapist assistant’s clinical teaching can take place with which of the following:

Answer 15

1. patients/clients
2. family members or caregivers of patients
3. PTA students
4. PT or PTA coworkers

Question 16

A visual learner can tape class lectures, take lecture notes, teach other students and use study groups to enhance the learning process:

Answer 16

False

Question 17

The prefix is a word fragment added at the end of the basic root word:

Answer 17

False

Question 18

cardio

Answer 18

Heart

Question 19

neuro

Answer 19

Nerve

Question 20

pedia

Answer 20

Child

Question 21

algia

Answer 21

pain

Question 22

pathy

Answer 22

disease

Question 23

hypo

Answer 23

below or less than normal

Question 24

itis

Answer 24

inflammation

Question 25

From a multicultural perspective, which of the following is not a consideration when communicating with patients:

Answer 25

1. health beliefs and perceptions
2. attitudes
3. level of education