Chapter 8: Team Dynamics

Question 1

brainstorming

Answer 1

group discussion to produce ideas or solve problems.; freewheeling, face to face meeting. Speak freely, no criticize

Question 2

brainwriting

Answer 2

brainwriting gets people to write them down and share them anonymously.

Question 3

brook’s law

Answer 3

the principle that adding more people to a late project only makes it laterw

Question 4

electronic brainstorming

Answer 4

a form of brainstorming that relies on a digital device

Question 5

evaluation apprehension

Answer 5

occurs when people are reluctant to mention ideas that seem silly because others will judge

Question 6

human capital

Answer 6

the knowledge, skills, abilities, creative thinking, and other valued resources that employees bring to the organization

Question 7

nominal group technique

Answer 7

A structured method for group brainstorming that encourages contributions from everyone and facilitates quick agreement on the relative importance of issues, problems, or solutions. Round robin the ideas

Question 8

norms

Answer 8

the informal rules and shared expectation that groups establish to regulate the behavior of their members

Question 9

process losses

Answer 9

resources(including time and energy) expended toward team development and maintenance rather than the task

Question 10

production blocking

Answer 10

a time constraint in team decision making due to the procedural requirement that only one person may speak at a time

Question 11

psychological safety

Answer 11

being able to show and employ one’s self without fear of negative consequences of self-image, status or career. It can be defined as a shared belief that the team is safe for interpersonal risk taking.

Question 12

remote teams

Answer 12

teams whose members operate across space, time, and organizational boundaries and are linked through information technologies to achieve organizational taks

Question 13

role

Answer 13

a set of behaviors that people are expected to repeatedly perform because they hold formal or informal positions in a team and organization

Question 14

self-directed teams

Answer 14

cross-functional work groups that are organized around work processes, complete an entire piece of work requiring several interdependence tasks, and have substantial autonomy over the execution of those tasks

Question 15

social loafing

Answer 15

the problem that occurs when people exert less effort(and usually perform at a lower level) when working in teams than when working alone

Question 16

social networks

Answer 16

social structures of individuals or social units that are connected to one another through one or more forms of interdependence

Question 17

task interdependence

Answer 17

the extent to which team members must share materials, information, and expertise in order to perform their jobs

Question 18

team building

Answer 18

formal activities designed to improve the development and functioning of a work team

Question 19

team cohesion

Answer 19

the degree of attraction people feel toward the team and their motivation to remain members

Question 20

team efficacy

Answer 20

the collective belief among team members in the team’s capability to successfully complete a task

Question 21

teams

Answer 21

group of 2 or more people who interact with and influence each other, are mutually accountable for achieving common goals with organizational objectives, and perceive themselves as a social entity within an organization

Question 22

trust

Answer 22

positive expectations one person has toward another person in situations involving risk