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organizational behavior > chapter 8 > Flashcards

chapter 8 Flashcards

1
Q

. Some organizations that have moved to flexible benefit plans have shown ________.
A. increased retention
B. decreased satisfaction
C. increased favoritism
D. increased absenteeism
E. decreased productivity

A

increased retention

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2
Q

Donelle is a doctor at the local hospital. Based simply on that job title, Donelle should score highly on which of the Job Characteristic Model (JCM) dimensions?
A. Task significance
B. Skill variety
C. Feedback
D. Task identity
E. Autonomy

A

task significance

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3
Q

Flexible benefits are consistent with what motivational theory?
A. Relational job design
B. Expectancy theory
C. Equity theory
D. Goal-setting theory
E. Hierarchy of needs

A

expectancy theory

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4
Q

Which term refers to the degree that a job requires different activities using specialized abilities and talents?
A. Task identity
B. Task significance
C. Skill variety
D. Feedback
E. Autonomy

A

skill variety

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5
Q

A program to formally recognize employee contributions to the organization and therefore promote specific behaviors is known as a(n) ________.
A. employee engagement plan
B. leveling plan
C. flexible benefit plan
D. bonus pay plan
E. employee recognition program

A

employee recognition program

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6
Q
  1. Although EIP programs must conform to cultural differences, and not all countries value employee involvement, the text points out
    that ________ has a mix of both traditional workers who show few benefits from participative decision making and less traditional workers who were more satisfied under participative management.
    A. Japan B. Mexico C. China D. Taiwan E. Korea
A

china

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7
Q
  1. Which term refers to a participative process that uses the input of employees to enhance employee commitment to a firm’s success?
    A. Mentoring
    B. Job sharing
    C. Job enrichment
    D. Employee involvement
    E. Gainsharing
A

employee involvement

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8
Q
  1. A limitation of being tied to subjective performance appraisals would correspond with what type of variable pay program?
    A. Bonus plan pay
    B. Profit sharing plan
    C. Merit based pay
    D. ESOP
    E. Piece rate pay
A

merit based pay

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9
Q
  1. The research evidence on employee involvement programs has shown what level of support?
    A. Nonexistent
    B. Mixed
    C. This area has not been studied by researchers yet
    D. Extremely favorable
    E. Extremely unfavorable
A

mixed

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10
Q
  1. Individualized rewards that allow each employee to choose the compensation package that best satisfies his or her current needs and situation are called ________.
    A. merit-based pay programs
    B. variable pay programs
    C. standard benefits packages
    D. flexible benefit plans
    E. employee recognition programs
A

flexible benefit plans

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11
Q
  1. Which variable pay plan has been historically popular as a way to compensate production workers by paying a fixed sum for each unit of production completed?
    A. Merit-based B. Piece-rate
    C. Bonus
    D. Profit-sharing E. Skill-based
A

piece-rate

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12
Q
  1. Symantec Corporation claims that their Applause recognition program increased employee engagement by ________ in less than a year.
    A. 6 percent
    B. 35 percent
    C. 22 percent
    D. 28 percent
    E. 14 percent
A

14 percent

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13
Q
  1. According to the text, employee input in decision making within an organization leads to ________.
    A. better communication
    B. shorter tenure
    C. lower vacation usage
    D. reduced stress
    E. increased productivity
A

increased productivity

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14
Q
  1. According to a Gartner survey, what percentage of executives would allow at least a portion of their workforce to continue telecommuting
    after the 2020 global pandemic?
    A. 74 percent
    B. 19 percent
    C. 63 percent
    D. 36 percent
    E. 55 percent
A

74 percent

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15
Q
  1. Two or more employees who split the responsibilities of a single job are participating in what alternative work arrangement?
    A. Job transfer
    B. Telecommuting
    C. Job rotation
    D. Job sharing
    E. Flextime
A

job sharing

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16
Q
  1. The periodic shifting of an employee from one task to another with similar skill requirements at the same organizational level is defined as ________.
    A. job rotation
    B. job sharing
    C. telecommuting
    D. flextime
    E. job enrichment
A

job rotation

17
Q
  1. Which of the following is the distinct characteristic of participative management programs?
    A. Representative participation
    B. Autocratic decision making
    C. Large increases in employee productivity
    D. Joint decision making
    E. Large increases in job satisfaction
A

joint decision-making

18
Q
  1. What kind of pay structure bases part of a worker’s pay on an individual and/or organizational performance measurement?
    A. Fixed-pay program
    B. Internal equity pay program
    C. Guaranteed pay program
    D. Base-pay program
    E. Variable-pay program
A

variable-pay program

19
Q
  1. Which of the following is NOT a dimension of the job characteristics model?
    A. Task identity
    B. Dependence
    C. Skill variety
    D. Feedback
    E. Task significance
A

dependance

20
Q
  1. Which of the following is true of job rotation?
    A. It decreases employee motivation.
    B. It decreases productivity in the short run.
    C. It decreases the flexibility in scheduling work.
    D. It decreases training costs.
    E. It increases employee boredom.
A

it decreases productivity in the short run

21
Q
  1. In order for a recognition program to work they must be ________.
    A. money driven
    B. fair
    C. focused on accomplishing goals
    D. reviewed quarterly
    E. communicated by the CEO
A

fair

22
Q
  1. Roberto has been tasked with reviewing the core dimensions of each job within his large automotive repair department. Several of the jobs in Roberto’s department require employees to completely tear down and put back together an entire engine. This job speaks to which component of the Job Characteristics Model (JCM)?
    A. Task significance
    B. Autonomy
    C. Feedback
    D. Skill variety
    E. Task identity
A

task identity

23
Q
  1. The process of setting an initial pay level requires an organization to balance what?
    A. The value of the company’s stock and employee pay
    B. What needs to be done and who will do it
    C. The division of job functions
    D. Internal and external equity
    E. Historic pay and future value of a dollar
A

internal and external equity

24
Q
  1. Which of the following represents a pay plan that rewards workers for recent rather than past performance?
    A. Bonuses
    B. Piece-rate
    C. Merit-based pay
    D. Skill-based pay
    E. Profit-sharing
A

bonuses

25
Q
  1. Relational job design focuses on what additional component in the design of jobs?
    A. The components of the job itself.
    B. The process of determining specific job outcomes in relationship to overall goals.
    C. The specific tasks inherent in the job.
    D. The relationship between the departments within the organization.
    E. Those who are affected by the employee’s job.
A

those who were affected by the employee’s job

organizational behavior (3 decks)

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