CHAPTER 8 Flashcards

1
Q

describes how users interact with a computer system, and consists of all the hardware, software, screens, menus, functions, output, and features that affect two-way communications between the user and the computer.

A

user interface (UI)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

allowed the user to send commands to the system.

A

process-control

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

distinction blurs between input, output, and the interface itself.

A

user-centered system

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

describes the relationship between computers and people who use them to perform their jobs, like the worker.

A

Human-computer interaction (HCI)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

uge improvement, because it used icons, graphical objects, and pointing devices.

A

graphical user interface (GUI)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

PRINCIPLES OF USER-CENTERED DESIGN

A

Understand the Business
Maximize Graphical Effectiveness
Think Like a User
Use Models and Prototypes
Focus on Usability
Invite Feedback
Document Everything

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

describes how people work, learn, and interact with computers; aesthetics focuses on how an interface can be made attractive and easy to use

A

Ergonomics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

focuses on how an interface can be made attractive and easy to use

A

aesthetics

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

provides the operational structure required to carry out the design objectives.s

A

interface technology

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

at the top of the screen displays the main menu options. Some software packages allow you to create customized menu bars and toolbars

A

menu bar

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

contains icons or buttons that represent shortcuts for executing common commands.

A

Toolbar

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

initiates an action such as printing a form or requesting help.

A

command button

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

allows a user to enter information about a task that the system will perform.

A

dialog box

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

can display messages or provide a place for a user to enter data.

A

text box

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

is used to represent on or off status — clicking the toggle button switches to the other status.

A

toggle button

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

displays a list of choices that the user can select.

A

list box

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

list box displays the current selection; when the user clicks the arrow, a list of the available choices displays.

A

drop-down

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

represents one choice in a set of options.

A

option button, or radio button

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

is used to select one or more choices from a group.

A

check box

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

allows the user to select a date that the system will use as a field value.

A

calendar control

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

detail report produces one or more lines of output for each record processed.

A

DETAIL REPORTS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

An exception report displays only those records that meet a specific condition or conditions.

A

EXCEPTION REPORTS

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

Upper-level managers often want to see total figures and do not need supporting details.

A

SUMMARY REPORTS

24
Q

usually causes specific actions, such as printing subtotals for a group of records.

A

control break

25
type of detailed report
control break report
26
produce a control break report, the records must be arranged, or sorted, in
control field order
27
appears at the beginning of the report, identifies the report, and contains the report title, date, and other necessary information
report header
28
appears at the end of the report, can include grand totals for numeric fields and other end-of-report information.
report footer
29
which appears at the top of the page and includes the column headings that identify the data.
page header
30
appears at the bottom of the page, is used to display the report title and the page number.
page footer
31
Output Technology
INTERNET-BASED INFORMATION DELIVERY E-MAIL BLOGS INSTANT MESSAGING WIRELESS DEVICES DIGITAL AUDIO, IMAGES, AND VIDEO PODCASTS AUTOMATED FACSIMILE SYSTEMS COMPUTER OUTPUT TO MICROFILM (COM) COMPUTER OUTPUT TO DIGITAL MEDIA SPECIALIZED FORMS OF OUTPUT
32
is familiar to IT professionals, who know that the best time to avoid problems is when the data is entered.
garbage in, garbage out (GIGO)
33
collects input data, triggers or authorizes an input action, and provides a record of the original transaction.
source document
34
usually contains the company name or logo and the title and number of the form.
heading zone
35
contains codes, identification information, numbers, and dates that are used for storing completed forms
control zone
36
contains instructions for completing the form.
instruction zone
37
main part of the form, usually takes up at least half of the space on the form and contains captions and areas for entering variable data
body zone
38
totals are included on the form, they appear in the
totals zone
39
contains any required signatures.
authorization zone
40
is the process of manually entering data into the information system, usually in the form of keystrokes, mouse clicks, touch screens, or spoken words.
Data entry
41
is the process of manually entering data into the information system, usually in the form of keystrokes, mouse clicks, touch screens, or spoken words.
Data entry
42
is used when the data must be in some predetermined sequence
sequence check
43
is used for mandatory data items.
existence check
44
tests to ensure that a data item fits the required data type
data type check
45
data items to verify that they fall between a specified minimum and maximum value.
range check tests
46
identifies values that are questionable, but not necessarily wrong.
reasonableness check
47
is used for data items that must have certain values.
validity check
48
is performed on two or more fields to ensure that they are consistent or reasonable when considered together.
combination check
49
are totals used to verify batch input
Batch controls
50
Input Technology
BATCH INPUT ONLINE INPUT TRADEOFFS
51
The following guidelines will help reduce input volume:
Input necessary data only. Do not input data that the user can retrieve from system files or calculate from other data. Do not input constant data. Use codes.
52
methods to maintain output integrity and security.
output control
53
protects privacy rights and shields the organization’s proprietary data from theft or unauthorized access.
Output security
54
is a network terminal that supports a full-featured user interface, but limits the printing or copying of data, except to certain network resources that can be monitored and controlled.
diskless workstation
55
includes the necessary measures to ensure that input data is correct, complete, and secure.
Input control
56
meets all legal requirements and business need
records retention policy