CHAPTER 8 Flashcards

1
Q

describes how users interact with a computer system, and consists of all the hardware, software, screens, menus, functions, output, and features that affect two-way communications between the user and the computer.

A

user interface (UI)

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2
Q

allowed the user to send commands to the system.

A

process-control

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3
Q

distinction blurs between input, output, and the interface itself.

A

user-centered system

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4
Q

describes the relationship between computers and people who use them to perform their jobs, like the worker.

A

Human-computer interaction (HCI)

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5
Q

uge improvement, because it used icons, graphical objects, and pointing devices.

A

graphical user interface (GUI)

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6
Q

PRINCIPLES OF USER-CENTERED DESIGN

A

Understand the Business
Maximize Graphical Effectiveness
Think Like a User
Use Models and Prototypes
Focus on Usability
Invite Feedback
Document Everything

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7
Q

describes how people work, learn, and interact with computers; aesthetics focuses on how an interface can be made attractive and easy to use

A

Ergonomics

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8
Q

focuses on how an interface can be made attractive and easy to use

A

aesthetics

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9
Q

provides the operational structure required to carry out the design objectives.s

A

interface technology

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10
Q

at the top of the screen displays the main menu options. Some software packages allow you to create customized menu bars and toolbars

A

menu bar

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11
Q

contains icons or buttons that represent shortcuts for executing common commands.

A

Toolbar

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12
Q

initiates an action such as printing a form or requesting help.

A

command button

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13
Q

allows a user to enter information about a task that the system will perform.

A

dialog box

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14
Q

can display messages or provide a place for a user to enter data.

A

text box

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15
Q

is used to represent on or off status — clicking the toggle button switches to the other status.

A

toggle button

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16
Q

displays a list of choices that the user can select.

A

list box

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17
Q

list box displays the current selection; when the user clicks the arrow, a list of the available choices displays.

A

drop-down

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18
Q

represents one choice in a set of options.

A

option button, or radio button

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19
Q

is used to select one or more choices from a group.

A

check box

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20
Q

allows the user to select a date that the system will use as a field value.

A

calendar control

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21
Q

detail report produces one or more lines of output for each record processed.

A

DETAIL REPORTS

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22
Q

An exception report displays only those records that meet a specific condition or conditions.

A

EXCEPTION REPORTS

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23
Q

Upper-level managers often want to see total figures and do not need supporting details.

A

SUMMARY REPORTS

24
Q

usually causes specific actions, such as printing subtotals for a group of records.

A

control break

25
Q

type of detailed report

A

control break report

26
Q

produce a control break report, the records must be arranged, or sorted, in

A

control field order

27
Q

appears at the beginning of the report, identifies the report, and contains the report title, date, and other necessary information

A

report header

28
Q

appears at the end of the report, can include grand totals for numeric fields and other end-of-report information.

A

report footer

29
Q

which appears at the top of the page and includes the column headings that identify the data.

A

page header

30
Q

appears at the bottom of the page, is used to display the report title and the page number.

A

page footer

31
Q

Output Technology

A

INTERNET-BASED INFORMATION DELIVERY
E-MAIL
BLOGS
INSTANT MESSAGING
WIRELESS DEVICES
DIGITAL AUDIO, IMAGES, AND VIDEO
PODCASTS
AUTOMATED FACSIMILE SYSTEMS COMPUTER OUTPUT TO MICROFILM (COM)
COMPUTER OUTPUT TO DIGITAL MEDIA
SPECIALIZED FORMS OF OUTPUT

32
Q

is familiar to IT professionals, who know that the best time to avoid problems is when the data is entered.

A

garbage in, garbage out (GIGO)

33
Q

collects input data, triggers or authorizes an input action, and provides a record of the original transaction.

A

source document

34
Q

usually contains the company name or logo and the title and number of the form.

A

heading zone

35
Q

contains codes, identification information, numbers, and dates that are used for storing completed forms

A

control zone

36
Q

contains instructions for completing the form.

A

instruction zone

37
Q

main part of the form, usually takes up at least half of the space on the form and contains captions and areas for entering variable data

A

body zone

38
Q

totals are included on the form, they appear in the

A

totals zone

39
Q

contains any required signatures.

A

authorization zone

40
Q

is the process of manually entering data into the information system, usually in the form of keystrokes, mouse clicks, touch screens, or spoken words.

A

Data entry

41
Q

is the process of manually entering data into the information system, usually in the form of keystrokes, mouse clicks, touch screens, or spoken words.

A

Data entry

42
Q

is used when the data must be in some predetermined sequence

A

sequence check

43
Q

is used for mandatory data items.

A

existence check

44
Q

tests to ensure that a data item fits the required data type

A

data type check

45
Q

data items to verify that they fall between a specified minimum and maximum value.

A

range check tests

46
Q

identifies values that are questionable, but not necessarily wrong.

A

reasonableness check

47
Q

is used for data items that must have certain values.

A

validity check

48
Q

is performed on two or more fields to ensure that they are consistent or reasonable when considered together.

A

combination check

49
Q

are totals used to verify batch input

A

Batch controls

50
Q

Input Technology

A

BATCH INPUT
ONLINE INPUT
TRADEOFFS

51
Q

The following guidelines will help reduce input volume:

A

Input necessary data only.
Do not input data that the user can retrieve from system files or calculate from other data.
Do not input constant data.
Use codes.

52
Q

methods to maintain output integrity and security.

A

output control

53
Q

protects privacy rights and shields the organization’s proprietary data from theft or unauthorized access.

A

Output security

54
Q

is a network terminal that supports a full-featured user interface, but limits the printing or copying of data, except to certain network resources that can be monitored and controlled.

A

diskless workstation

55
Q

includes the necessary measures to ensure that input data is correct, complete, and secure.

A

Input control

56
Q

meets all legal requirements and business need

A

records retention policy