CHAPTER 7 Flashcards
is a model of software deployment where an application is hosted as a service provided to customers over the Internet. SaaS reduces the customer’s need for software maintenance, operation, and support.
Software as a Service
describe a second generation of the Web that will enable people to collaborate, interact, and share information much more effectively.
Web 2.0
refers to the cloud symbol that indicates a network, or the Internet.
cloud computing
is the transfer of information systems development, operation, or maintenance to an outside firm that provides these services, for a fee, on a temporary or long-term basis.
Outsourcing
firm that offers outsourcing solutions
service provider
Two popular outsourcing options
APPLICATION SERVICE PROVIDERS & INTERNET BUSINESS SERVICES
application service provider (ASP) is a firm that delivers a software application, or access to an application, by charging a usage or subscription fee.
APPLICATION SERVICE PROVIDERS
provide powerful Web-based support for transactions such as order processing, billing, and customer relationship management.
INTERNET BUSINESS SERVICES
Outsourcing Fees involves…
fixed fee model, subscription model & usage model or transaction model
uses a set fee based on a specified level of service and user support.
fixed fee model
has a variable fee based on the number of users or workstations that have access to the application.
subscription model
charges a variable fee based on the volume of transactions or operations performed by the application.
usage model or transaction model
refers to the practice of shifting IT development, support, and operations to other countries.
Offshore outsourcing, or global outsourcing
choice between developing versus purchasing software often
make or buy, or build or buy decision.
Companies that develop software for sale
software vendors.
firm that enhances a commercial package by adding custom features and configuring it for a particular industry
value-added reseller (VAR)