Chapter 7: Staff Management Flashcards

1
Q

Code of Conduct - High Standards

A

Our reputation (Tu Tatou ingoa pai)

Our influence and conflict of interest - (Tu tutou kawe i nga whakaaro o etahi, me nga taupatupatu panga)

Our Safety - (Tu Tatou noho haumaru)

Our information - (Tu Tatou korero)

Our Reasources ( Tu Tatou rauemi)

Our diversity

Our acceptance of others

Our History

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2
Q

What happens if you break the code of conduct?

A

If behaviour or decisions fall short of the required standard set out in this code. A disciplinary policy which outlines the process will be followed.

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3
Q

What is considered when a breach is discovered?

A

The nature of the circumstances
Intent
Your position duties and responsibilities
Your ability to fulfil your duties
The impact on the organisation
Impact on the trust and confidence Police has in you
How similar behaviour has been treated in the past

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4
Q

Good Employer principles?

A

Good Employer principles and processes and good faith will be applied in dealing with any breaches of the Code.

Good faith that both parties will
engage openly
be responsive and communicative
be active and constructive in maintaining a productive employment relationship

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5
Q

What is misconduct ? and Serious Misconduct ?

A

Misconduct - breach of the code of conduct or other police policies. While misconduct may not justify dismissal, it may result in formal disciplinary action

Serious Misconduct - breach of the code of conduct or other police policies and seriously undermines or damages the trust and confidence Police has in you. It is behaviour or actions that may justify dismissal.

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6
Q

Examples of Misconduct?

A

Using abusive or offensive language
Failiure to declare a conflict of interest
Misuse / mistreatment of police property

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7
Q

Examples of serious misconduct?

A
Corruption
Sexual misconduct 
Theft or dishonesty of any kind
Incorrectly recording data 
excessive unjustified violence
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8
Q

Who can work as a FEO - Flexible Employment Options

A

Any police employee can apply to vary or alter their hours/days/place of work in their current role.

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9
Q

Flexible by Default FEO?

A

Default setting is Yes. To enable employees to make it work.

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10
Q

What is flexible working?

A

Working from home or alternate location - if duties and technology allows.

Flexi time - allows set number of hours to be worked week by week. can be adjusted.

Part - time - Working less hours than full time

Condensed hours - working full hours but condensing it to a shorter week.

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11
Q

Who can decline FEO application?

A

Only the District Commander or National Manager can decline a FEO application.

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12
Q

Four steps in Performance Management?

A

Informal Discussion - Performance issue to be addressed as soon as its identified. Informal meeting to discuss general work and areas in need of improvement. Send a letter to employee recording the discussion. Consider wellness services

Performance Meeting - Performance has not imporved despite informal discussion.
Before the meeting ID a minimum standard of performance and how the employees falls short of that standard. Discuss with HR. Give opportunity to respond
Decide if PIP required or not.

Performance Improvement Plan (PIP) -
Important to set out the requirements and expectations of both parties. Ensure assistance provided to employee.
PIP is specific to behaviours / poor performance that has been raised.

Completion of the PIP -
If employee has reached the required standard, they should be informed that they have achieved a level of performance required and no longer needed to continue with the pip.
End date confirmed in writing a letter confining

Copy of the PIP will be retained in the employees performance management file along with a copy of any letters sent to the employee.

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13
Q

Instigation the disciplinary process for non performance

A

When an employee does not meet the required standard following a PIP consideration should be given to revising the PIP.

However it may be appropriate to go straight to the progressive disciplinary process.

Employee must be invited to disciplinary meeting. At this stage HR advisory or someone from Local Employment Resolutions Team must be involved.

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14
Q

Summary of the Disciplinary Process

A

Initial Assessment

Categorisation

Criminal and employment investigation

Restricted Duties suspension and stand down

Drafting allegations

Investigation - initial steps

Investigation and Investigation meeting

Making the decision

Outcome - Waring (generally for misconduct) / final warning (generally for serious misconduct or where previous warning have already been issued) or dismissal

HR and ER are available to provide support throughout the process.

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15
Q

Initial assessment - Possible Pathways

A

No conduct or performance concerns

Potential misconduct or serious misconduct - referred to HR who will determine next steps initiating an investigation

Performance Issues - seek advice from HR

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16
Q

Criminal and employment investigations

A

When a matter leads to a criminal investigation and possible misconduct is also identified. A separate employment investigation must be commenced with a separate investigator.

17
Q

Who can approve restricted duties / suspension / stand down ?

A

Advice must be sought from HR before the decision is made to place a employee on Restricted duties / suspension. You also need approval at District Commander Level / Director level.

18
Q

5 Principles for Unacceptable Behaviour Policy

A

People Centric - Te putahi o te tangata

Trusted - Whakawhirinaki

Responsive - Whaiwhakaaro

Safe - Tikanga Haumaru

Accountable - Noho Haepapa

19
Q

What is not Unacceptable behaviour?

A

Differences in opinion
Legitimate leadership action to improve performance
An Isolated Incident of abruptness

20
Q

Four options when responding to unacceptable behaviour?

A

Address it yourself
Address it with support
Address it with a manager
Report it confidentially

21
Q

How do you access support - trauma policy

A

Supervisor may refer one of their employees to wellness adviser and a employee may also self-refer to wellness.

22
Q

When to refer?

A
Critical incidents 
Notifiable injury or illness
threat to employees life whilst on duty 
delayed recovery of bodies 
unnatural death etc
23
Q

AEP ?

A

ACC - Accredited employer program.

Gallagher Bassett manage claims instead of ACC.

24
Q

Who manages non-work related injuries?

A

ACC is outsourcing the management of non - work related injuries claims to GB.
ACC will allocate your team members non work claim to GB for management if they have more that 7 days off work.

If a employee does not want their non work claim to be managed by GB they can choose to remain with ACC

25
Q

What is a work injury?

A
Accident or series of events at work
Work related gradual process, disease or infection (not stress)
Noise induced hearing loss (more than 6%)
etc
who is covered? 
Permanent employees 
Staff on fixed term contracts 
casual employees
26
Q

How soon do you need to report a work related injruy?

A

No later than 48hrs (audit standard)

27
Q

Early intervention - 4 phases

A

Identification
Analysis
Engagement and intervention
Feedback and follow up