CHAPTER 7: PUBLIC OUTREACH Flashcards
What is the purpose of public engagement in the design process?
To actively involve communities and improve plans, decision making, and services related to the built environment
Public engagement facilitates dialogue between public and private interests and provides transparency in decision making.
Name three activities used to implement public engagement.
- Public meetings
- Charrettes
- Surveys
These activities help develop project goals, performance targets, and feedback loops at each design phase.
What are the goals and objectives in public outreach?
- Goals: general statements of intent
- Objectives: specific action-oriented statements to accomplish goals
List the overall public participation steps.
- Identify stakeholders
- Decide on participation timing
- Communicate objectives
- Identify methods and resources
- Select appropriate methods
- Initiate activities
- Evaluate methods and activities
True or False: Engaging stakeholders creates an atmosphere of mutual respect.
True
What does outreach mean in the context of public participation?
Identifying stakeholders with an interest or concern in a specific activity, action, or outcome
Stakeholders can include members of the public, special interest groups, government agencies, and elected officials.
Fill in the blank: The _______ is the person or party organizing the public participation process.
[convener]
What are the three types of survey techniques mentioned?
- Questionnaires
- Interviews
- Visual preference surveys
What is the purpose of public surveys?
To collect project-relevant data from a representative cross-section of citizens
What is a needs assessment?
A process used to determine specific populations and their lacks during the development of a master plan or project
Typical components include identification of target population, determining survey techniques, and interpreting data.
What is the purpose of Post Occupancy Evaluations (POE)?
To determine if the built design meets the needs of the owner and site users
What are visioning meetings designed to do?
- Reflect core community values
- Address emerging issues
- Promote local action
- Envision a preferred future
What is the ideal size for a focus group?
7-10 people
True or False: Charrettes are intended to be unstructured and informal.
False
List the characteristics of successful charrettes.
- Collaborative
- Consider holistic solutions
- Incorporate multiple disciplines
- Compress work sessions
- Produce feasible plans
- Take place on or near the project site
What is the difference between informational meetings and public hearings?
- Informational meetings spread information and receive limited feedback
- Public hearings follow legal rules and procedures for review and decision making
What should be avoided when presenting to the public?
- Plan view drawings
- Super technical language
Name the five best ways to communicate project information.
- Message
- Medium
- Audience
- Setting
- Time
