Chapter 7: Positive Organizational Behavior Flashcards
(91 cards)
___ is one characteristic that would describe an organization without positive OB.
Focus on wealth*
Sam needs to study for an upcoming test in his business law course. His roommate is driving him crazy by singing and whistling. Sam heads for the library and finds a quiet room in the back so he can study more effectively. Sam is increasing his ____.
positive deviance
Xavier and Kevin both work as line employees at the Widget Corporation plant. They are both big fans of the 49ers and meett at game times in local sports bars to watch the game. They are probably providing ___ to each other.
social companionship*
___ is defined as the state of being completely involved in an activity for its own sake.
Flow *
A virtuous leader demonstrates all of the following (4):
promoting trust, focusing on the greater good, fostering forgiveness, being guided by integrity*
___ is the shared belief that drives people to help others who are suffering.
Compassion*
Damara recently visited the Mayan temple at Chitzen Itza in the Yucatan. She was humbled by its feeling of age and history, particularly because she is of Mayan descent. ___ is the emotion she is likely feeling.
Awe
____ is the characteristic of PsyCap that consists of bouncing back from adversity.
Resilience
___ is an organizational practice that allows employees to make decisions that result in the employee having a sense of control and greater opportunities for learning.
Provide decision-making discretion
What are positive emotions classified as on the Organizing Framework?
Individual level process
What is mindfulness classified as on the Organizing Framework?
Person input
What is positive psychological capital classified as on the Organizing Framework?
Person input
What is organizational climate classified as on the Organizational Framework?
Situation factor
7.1 What focuses on positive human characteristics that can be measured, developed, and effectively managed for performance improvement?
Positive OB
7.1 Positivity from what two factors contribute to positive outcomes across levels of OB?
Person factors (positive emotions, mindfulness, psycap and signature strengths) and Situation factors(organizational culture and climate)
7.1 Positive outcomes are generated through what three processes?
Amplifying effect, buffering effect, positivity effect
7.1 In the _____ effect, positive practices from one individual result in additional positive practices by others, which spur positivity in others, which generate other positive outcomes. Often conveyed via positive emotions and social capital (your relationships and network)
Amplifying
7.1 In the amplifying effect, positivity fuels more positivity, both receiver and witness of kind acts are likely to perform kind acts of their own, resulting in reinforcing cycles or ______.
Upward cycles of positivity
7.1 What theory proposes positive emotions broaden our attention and make us more open to experience?
Broaden-and-build theory
7.1 What are positive acts performed without the expectation of anything in return?
Prosocial behaviors
7.1 In the ____ effect, positive practices and resources reduce the impact of negative events and stressors, such as using social support from helpful coworkers to cope.
Buffering
7.1 The ____ effect is the attraction of all living systems toward positive energy and away from negative energy, or toward that which is life giving and away from that which is life depleting.
Positivity
7.1 What does positive OB focus on creaing?
exceptionally positive inputs, processes, and outcomes at all levels in the Organizing Framework.
7.1 What is successful performance that dramatically exceeds the norm in a positive direction known as?
Positive deviance
