Chapter 2 | Values and Attitudes Flashcards
In the Organizing Framework for Understanding and Applying OB, what are the three categories?
Inputs, Processes, and Outcomes
In the Organizing Framework for Understanding and Applying OB, what two different kinds of factors fall under inputs?
Person factors and situation factors
In the Organizing Framework for Understanding and Applying OB, what kind of inputs are values, personal attributes, and intentions?
Person factors
In the Organizing Framework for Understanding and Applying OB, what three levels fall under both processes and outcomes?
Individual, group/team level, organizational
In the Organizing Framework for Understanding and Applying OB, what do these fall under: task performance, workplace attitudes, well-being/flourishing, citizenship behavior/counter-productive behavior, turnover?
Individual level outcomes
2.1 What are abstract ideals that guide our thinking and behavior across all situations?
Values
2.1 ___ guide our actions across all situations.
Values
2.1 You will be more effective at ____ when you are armed with an understanding of values and their effects.
influencing others’ attitudes and behaviors
2.1 Who proposed that broad values motivate our behavior across any context, categorizing these values into two opposing or bipolar dimensions?
Schwartz
2.1 In Schwartz’s Value Theory Model, what is the first bipolar dimension that involves concern for the welfare and interests of others (universalism, benevolence)?
Self-transcendence
2.1 In Schwartz’s Value Theory Model, what is the first bipolar dimension that involves pursuit of one’s own interests and relative success and dominance over others (power, achievement)?
Self-enhancement
2.1 In Schwartz’s Value Theory Model, what is the second bipolar dimension that involves independence of thought, action, and feelings and readiness for change (stimulation, self-direction)?
Openness to change
2.1 In Schwartz’s Value Theory Model, what is the second bipolar dimension that involves order, self-restriction, preservation of the past, and resistance to change (conformity, tradition, security)?
Conservation
2.1 Schwartz stressed that it is the ____ we give to these two dimensions of opposing values that drives our behavior (Ex: value achievement over universalism, will study instead of being an activist)
relative importance
2.1 The 10 broad values that Schwartz categorizes within the two opposing dimensions can be shown in what form?
Slices of a pie (circular-motivation structure where adjacent values are more compatible, and values that are farther apart are less compatible or in conflict)
2.1 What basic value in the Schwartz Theory falls under Openness to Change and is defined by: Independent thought and action, choosing, creating, exploring (creativity, freedom, independent, curious, choosing own goals)?
Self-Direction
2.1 What basic value in the Schwartz Theory falls under Openness to Change and is defined by: Excitement, novelty, and challenge in life (daring, a varied life, an exciting life)?
Stimulation
2.1 What basic value in the Schwartz Theory falls between both Openness to Change and Self-Enhancement and is defined by: Pleasure and sensuous gratification for oneself (pleasure, enjoying life)?
Hedonism
2.1 What basic value in the Schwartz Theory falls under Self-Enhancement and is defined by: Personal success through demonstrating competence according to social standards (successful, capable, ambitious, influential)?
Achievement
2.1 What basic value in the Schwartz Theory falls under Self-Enhancement and is defined by: Social status and prestige, control or dominance over people and resources (social power, authority, wealth)?
Power
2.1 What basic value in the Schwartz Theory falls under Conservation and is defined by: Safety, harmony, and stability of society, of relationships, and of self (family security, national security, social order, cleanliness, reciprocation of favors)?
Security
2.1 What basic value in the Schwartz Theory falls under Conservation and is defined by: Restraint of actions, inclinations, and impulses likely to upset or harm others and violate social expectations or norms (politeness, obedient, self-discipline, honoring parents and elders)?
Conformity
2.1 What basic value in the Schwartz Theory falls under Conservation and is defined by: Respect, commitment, and acceptance of the customs and ideas that traditional culture or religion provides the self (humble, accepting my portion in life, devout, respect for tradition, moderate)?
Tradition
2.1 What basic value in the Schwartz Theory falls under Self-transcendence and is defined by: Preservation and enhancement of the welfare of people with whom one is in frequent personal contact (helpful, honest, forgiving, loyal, responsible)?
Benevolence
2.1 What basic value in the Schwartz Theory falls under Self-transcendence and is defined by: Understanding, appreciation, tolerance and protection of the welfare of all people and of nature (broad-minded, wisdom, social justice, equality, a world at peace, a world of beauty, unity with nature, protecting the environment)?
Universalism
2.1 In general, our values are relatively ___ across time and situations.
stable
2.1 Positive employee attitudes and motivation are greatest when the work environment is ____ with employee values.
consistent
2.2 Values represent ___ beliefs that influence behavior across all situations.
global
2.2 Personal attitudes relate only to behavior directed toward _____ objects, persons, or situations.
specific
2.2 What represent our feelings or opinions about people, places, and objects and range from positive to negative?
Attitudes
2.2 What are an outcome of various OB-related processes, including leadership, and are attitudes that have resulted from the interaction of various individual, group, and organizational processes?
Workplace attitudes
2.2 Which concept is represented by global scope, broad influence in all situations, and variously affects behavior?
Personal values
2.2 Which concept is represented by specific scope, specifically targeted influence, and affects behavior via intentions?
Personal attitudes
