Chapter 7 (Operational standards)

Question 1

What is the critical phase of flight policy?

Answer 1

• ANYTIME THE AIRCRAFT IS IN MOTION AT OR BELOW 10,000 feet ASL
• Ensure loose objects stowed/removed
• both pilots at controls at all times below 10,000’
• Below 18,000 feet ASL all communications with parties outside of the flight deck shall be completed using headsets and boom microphones except if MEL relief is being applied
• Adhere to sterile cockpit principles as follows:
  a. Only required operational conversation shall be conducted
  b. Activities shall be restricted to essential operational activities
  c. External communications shall be restricted to essential operational communications.

Question 2

During emergency and abnormals:

Answer 2

• Flight crew members should check circuit breakers and test lights when appropriate. Checking circuit breakers and testing lights is normal Flight Crew action and is not listed in the procedure unless there is a specific requirement.
• The PM shall complete from memory the items as directed by the AOM or QRH. Before actuating a switch or control that could result in an irreversible action, the PM shall first indicate the switch or control and receive confirmation from the PF that the switch or control is the correct one. Additional information is contained in the AOM (mask man on use point method due to noise)
• On approach, the PF shall call for the appropriate drill. The drill should be completed by 1,000 feet AGL, or as directed by the AOM or QRH

Question 3

During flight, communicate through dispatch to arrange:

Answer 3

1. Air Canada or contracted maintenance (ACARS messages sent directly to MOC will automatically be sent to dispatch also)
2. Air Canada or contracted medical services
3. Air Canada security or other security or law enforcement agencies
4. Customs
5. Aircraft handling agencies not specifically listed for routine operations.

Question 4

On departure, the seat beat sign may be turned off below 10,000 if?

Answer 4

Pilots discretion (for short flights to have service started early)

Question 5

If the level of turbulence is anticipated to exceed light turbulence…

Answer 5

Pilot-in-Command shall instruct the Cabin Crew to discontinue service, secure the cabin, occupy a seat, and fasten their seat belt.

Question 6

What are the four categories deactivated (pulled and collared) circuit breakers fall into?

Answer 6

1. Permanently deactivated systems are marked with a metal or plastic collar secured by a lockwire.
2. Systems deactivated under MEL are marked by a white collar with a red flag labeled: “Circuit Inactive – Refer to Logbook.” Flight Crews shall confirm there is a current MEL deferral in the Aircraft Defect Log that corresponds to the collared circuit breaker(s)
3. Systems that are temporarily deactivated for maintenance activities are marked with a fluorescent yellow or orange clip and a yellow warning label. Flight Crews encountering this situation shall immediately contact Maintenance. Do not make any changes to aircraft systems until authorized by Maintenance.
4. Systems that require deactivation to ensure the safe completion of a flight. When a circuit breaker is opened (pulled) in-flight, and is not subsequently closed, it is not required to be collared.

Question 7

What must crews ensure before entering RVSM airspace?

Answer 7

a. In flight, the primary altimeters shall be serviceable and agree within 200 feet
b. Aircraft shall have at least one serviceable automatic altitude keeping device
c. Aircraft shall have one serviceable altitude alerting device.

Question 8

Once in RVSM airspace, crew shall notify ATC whenever….

Answer 8

a. Is no longer RVSM compliant due to equipment failure
b. Experiences loss of redundancy of altimetry systems
c. Encounters turbulence that affects the capability to maintain flight level
d. Deviates by 300 feet or more from the assigned level irrespective of the cause of the deviation.

Question 9

Some different categories of emergencies are:

Answer 9

A) Time Critical Emergencies - Fire, Fuel Leak, Medical, Bomb on-board etc.

B) Fuel Critical Emergencies - Calculated landing fuel below Reserve

C) Other emergencies (not as time or fuel critical)

Question 10

Who to advise when the decision to divert has been made?

Answer 10

1. ATC.
2. In-Charge Flight Attendant.
3. PA to Passengers.
4. ACARS Diversion message (must be sent even if in voice communication with Dispatch)

Question 11

If ATC asks for your best RATE of climb, what speed do you select?

Answer 11

Turbulence penetration speed.

Question 12

For engine out at high altitude cruise, which altitude do you drift down to during the obstacle strategy?

Answer 12

Green dot down to drift down ceiling on PERF CRZ page

Question 13

For engine out at high cruise altitude, which altitude to you descend to for the standard strategy?

Answer 13

REC MAX EO on the PROG page.