Chapter 7 - motivating Flashcards
A serious concern of the management firms. If it improves, it means greater chances for the company to grow and be more stable
Productivity
The act of giving employees reasons or incentives to work to achieve organizational objectives
Motivating
The process of activating behavior, sustaining it, and directing it toward a particular goal
Motivation
Factors contributing to motivation
- Willingness to do a job
- Self-confidence in carrying out a task
- Need satisfaction
People who like what they are doing are highly motivated to produce the expected output
Willingness to do a job
When employees feel that they have the required skill and training to perform a task, the more motivated they become
Self-confidence in carrying out a task
People will do their jobs well if they feel that by doing so, their needs will be satisfied
Needs satisfaction
Four most influential theories of motivation
- Maslow’s needs hierarchy theory
- Herzberg’s two-factor theory
- Expectancy theory
- Goal setting theory
According to this theory, human beings have five basic needs. It also implies that one need must be satisfied first before the other
Maslow’s Needs Hierarchy Theory
Five basic needs of human beings according to Maslow and his theory
- Physiological
- Security
- Social
- Esteem
- Self actualization
This concerns biological needs and takes priority over other needs
Physiological
After satisfying the first need people will seek to satisfy their safety needs
Security Needs
Process of Motivation
- Needs
- Motivation
- Action or Goal-Directed Behavior
- Need Satisfaction
After satisfying the first and second need, the employee will now strive to secure this third need
Social needs
Fourth level of needs
Esteem Needs
