Chapter 7 - Management Of Change Flashcards
Organisation change
Is the adoption of a new idea of behaviour by an organisation
Proactive
Is to initiate change rather than simply to react to events
Reactive
Reactive is to wait for a change to occur and then respond to it
Source of change
Organisations must keep changing and adapting to the never-ending pressure for change
Recession
Is a contraction in the level of economic activity resulting in reduced spending, rising unemployment and a slow rate of economic growth.
Emissions trading scheme
Regulates the buying and selling of permits to emit greenhouse gases. A permit allows emissions up to a prescribed cap or limit. Large emitters either choose to buy extra permits or invest in technologies that control emissions. If limits are exceeded, penalties are imposed.
Fierce-field analysis
outlines the process of determining which forces drive and which resist a proposed change
Driving forces
Are those forces that support the change
Restraining forces
Are those forces that work against the change
Organisational inertia
Refers to an unenthusiastic response from management to proposed change
Change management process
is the sequence of steps that a manager would follow for the successful implementation and adoption of change
Facilitator
Is so,Rome who helps people achieve an objective by providing unobtrusive assistance
Change agent
Is a person or group of pele who act as catalysts, assuming responsibility for managing the change process
Manipulation
Is a skilful or devious exertion of influence over someone to get them to do what you want
Cooperation
Involves the selection of an influential person amount potential resistors to be involved in the development and implementation of the change process